Commercial Support on SEPA standards and €asyCollect (SEPA payment module)
Pre-sales presentation to prospect
Support of commercial team on question regarding SEPA standards and €asyCollect module
Product Support ( €asyCollect)
Support of all users and implementation team on €asyCollect
Collect all users improvement request
Write training guide
Ensure Acceptance tests on €asyCollect
Write Acceptance test plan
Handle acceptance test plan of €asyCollect on new release
Collect and follow bug with editor on €asyCollect
Ensure upgrade from SUNSYSTEMS 4/5 to SUNSYSTEMS 6.1/6.2 and new implementation of SUNSYSTEMS
System build (SSRS report design, User group creation and menu design, Form designing, Q&A report design, Business rule definition, Interface building between other software to SUNSYSTEMS, etc.)
Data Migration using INFOR migration tool
SUNSYSTEMS 6.1/6.2 and Q&A training
UAT
Post go live support
Payment module implementation
Bank transfer (BACS, CHAPS and SEPA payment)
Assistant on the deployment of SUNSYSTEMS ERP (Italy and Maroc)
Assist senior Business Analyst on workshops with CFO and key users
Write functional setup specification
Setup SUNSYSTEMS database
Handle data migration test
Supervise users acceptance test on SUNSYSTEMS
Provide trainings and 1st closure support
Management of multi-gap issues (IFRS/Fiscal and Local accountancy, Operational system/ SUNSYSTEMS)
Ensure the deployment of specific modules (Payment module, Bank reconciliation module, dematerialization module, etc.)
Organize and supervise workshops
Define workload estimation and new processes with programmers, technical, and functional team
Write the specific functional requirements
Coordinate activities between users / programmers and all stakeholders
Define and supervise users acceptance test
Provide trainings, first support, and improvement of specific module
Support for ALD subsidiaries (more than 20 countries)
Provide support on Sunsystems 5.2/5.3, Vision Excel, specifics modules (asset depreciation module, payment module, etc.) and interfaces integration issue
Define priority on issues
Provide Annual trainings for ALD CFO and chief accountant
Collect users request for evolutive maintenance
Managed a team of 160 people divided in 5 department (Events / Logistics / Communication / Travelling / Sponsorship)
Organized scholar events (business school entrance exams, economic and political debates with the participation of expert and leading figures) and student’s events (tutoring, recruitment sessions, humanitarian project “Nosy Komba”, concerts)
Treasurer
Cost and Sales forecast management
Payable and receivable accounting management