CV/Mission Cisco Tandberg freelance

Aperçu d'expériences d'Alexis,
freelance CISCO TANDBERG habitant Paris (75)

• Compagny : Société GéneralePosition Held : Senior Unified Collaboration engineer
  Jan 2019 - Jan 2021

  Mission :
  Decommission of all CISCO call manager and migration to Oracle ECB/SBC for APAC region
  Implementation of new Skype for Enterprise infrastructure in 2019 version and implementation Teams Collaboration.
  
  Management of Oracle infrastructure (ECB/SBC) and Skype for Enterprise Level 3 support to users
  .
  Responsibilities occupied:
  
  Senior Unified Collaboration engineer/ Videoconferencing and Skype Support for Enterprise.
  
  Accompaniment of the trades in the choice of solutions, validation environment, coordination deployment, recipe
  Evolution of the infrastructure from Skype server 2015 to Skype server 2019
  Implementation in the meeting room of a Skype for business solution (HP slice, Polycom trio and Polycom Studio equipment for video conference)
  Hardware test and new device approval on Skype for company's experience.
  Migration of the fax infrastructure to cloud fax solution Based on Paris requirement
  Implementation of Oracle ECB/SBC for the APAC region for all voice routing (Cisco - skype – voice gateway – Iptrade – open trade – SVI )
  ECB Interconnection between worldwide region for cost saving purpose and latency reduce
  Implementation of SBC DR strategy for backup purpose on critic site (JAPAN – SINGAPORE – HK)
  Exploitation of the logs to prevent future issue
  Maintenance and Upgrade of all Oracle equipment (SBC/ECB)
  Training of the supports

  Environment: ORACLE, Skype for Business, Video conferencing CISCO, POLYCOM, HP SLICE, ToIP / VoIP telephony, Iptrade, Opentrade, Lync, Networks, Exchange Messaging 2016, Office 365, Cisco call manager, Skype server control panel 2013/2015,2019, Rightfax, cloud fax

• Compagny : Amundi Asset ManagementPosition Held : Technical Project Manager Skype for Entreprise & Right Fax
  Jan 2016 - Jan 2018

  Mission :
  Implemented and evolved new unified communications solutions and upgraded the Skype for Enterprise infrastructure to Skype for server 2015.
  
  Manage the Skype for Enterprise infrastructure and Level 3 support to users
  .
  Responsibilities occupied:
  
  Project Manager Unified Communications / Videoconferencing and Skype Support for Enterprise.
  
  Advocacy and Solution Definition (Help and Implementation of Need Expression)
  Accompaniment of the trades in the choice of solutions, validation environment, coordination deployment, recipe
  Evolution of the infrastructure from Lync 2013 to Skype server 2015, by modifying the existing architecture, namely a single French site to reach three sites worldwide (EMEA - APAC & US).
  Implementation of the Skype Softphone part with convergence on the CISCO Ip solution.
  Setting up the mobile part of Skype for Business (EWS - BLAckberri process)
  Securing the infrastructure via the SKYPE SHIELD solution (external attack blocking - ADFS and mobile device enrollment)
  Implementation in the meeting room of a Skype for business solution (PC - Audio - roundtable webcam and polycom video)
  Surface hub integration for meeting room using Skype for business solution
  Hardware test and new device approval for Skype for company's experience.
  In parallel, management and supervision of the infrastructure Right fax (fax from business to custodian)
  Prerequisites, project coordination Skype for business
  Implementation of a procedure for use and administration
  Exploitation of the logs
  Maintenance - Configuration - Upgrade
  Training of the supports
  Technical Assistance 3

  Environment: Skype for Business, Video conferencing CISCO TANDBERG (and POLYCOM), ToIP / VoIP telephony, Lync, Networks, Exchange Messaging 2014/2016, Cisco call manager, Skype server control panel 2013/2015, Rightfax

• Position Held : Technical Project Manager for visio conférences

  Compagny : Technip
  Jan 2014 - Jan 2015

  Mission :
  
  Implementation of new technological solutions in relation to Videoconferences. Videoconferencing management and level 2/3 support for users on IP fixed telephony.
  
  Responsibilities occupied:
  
  IT project manager / videoconferencing and fixed telephony support.
  Advocacy and Solution Definition (Help and Implementation of Need Expression)
  Accompaniment of the trades in the choice of solutions, validation environment, coordination deployment, recipe
  Prerequisites, videoconference project coordination
  Configurations and evolutions of new Visio products (Cisco - Tandberg - Polycom)
  Creating and managing IP fixed telephony through the Cisco Call Manager (Cisco Product Administration Interface)
  Implementation of a procedure for use and administration
  Exploitation of the logs
  Management and creation of conferences
  Setup and administration
  Configuration Tandberg Cisco & Polycom Terminals (Codec)
  Maintenance - Configuration - Upgrade
  Staff training
  Level 2/3 Technical Assistance

  Environment: CISCO TANDBERG (and POLYCOM) video conferencing, ToIP / VoIP telephony, Lync, Networks, Exchange Messaging 2010, Cisco call manager

• Position Held : Network and Telecom Project Manager

  Compagny : HOTEL LA France - Brésil
  Jan 2013 - Jan 2014

  Mission :
  Audit and architecture of telecom and WIFI networks
  
  Set up a new network, telecom and WIFI infrastructure
  Advocacy and Solution Definition (Help and Implementation of Need Expression)
  Accompaniment of trades in the choice of solutions, environmental validation, deployment coordination, recipe.
  Telecom Infrastructure Deployment Project
  Installation study of WiFi terminals
  Deployment of new WIFI terminals
  Deployment report
  Configuration and personalized evolution of the park
  Staff training

  Environment: telephony ToIP/VoIP, Networks

• Compagny : SFR BUSINESS TEAMPosition Held : Network Engineer
  Jan 2012 - Jan 2012

  Mission :
  
  Management and follow-up of incidents related to the offers
  Guarantor of equipment evolutions
  Level 3/2 incident resolution
  VIP support for business management Business Team
  Evolution of equipment deploy in customers
  Training newcomers in the support
  Writing the incident management procedure

  Environment: Alcatel-Lucent Telephony, Information System Security, VoIP / VoIP Telephony, Networks, Cisco Call Manager

• Position Held : Network & Voice Engineer Level 3

  Compagny : ONE ACCESS
  Jan 2011 - Jan 2011

  Position Held : Network & Voice Engineer Level 3
  Mission :
  Management of hardware and software evolutions of Operators equipment (routers and gateways).
  Management and monitoring of operational incidents related to our equipment.
  Level 3 Incident Resolution
  Validation of new firmware to be upgraded for carrier routers
  training on new developments proposed to customers
  Interventions with our customers

  Environment: Alcatel-Lucent Telephony, ToIP / VoIP Telephony, Networks

• Position Held : Network & Voice Engineer

  Compagny : BOUYGUES TELECOM
  Jan 2009 - Jan 2011

  Mission :
  PABX Qos and Interconnect on Synchro PBX Offer
  Level 2 Incident Resolution
  Supervision of Cpe present on site (Cisco & One Access and Thomson)
  Upgrade of equipment
  Modification of configuration on CPE and client installation (client LAN side)
  Debug Isdn & sip
  Debug T-38 ( fax)
  Setting up a diagnosis for Front and Back on Qos PBX incident management
  Test of the new One Access firmwares in a model
  Employee training on the One Access part in the diagnosis and resolution of incidents
  Qos PBX Technical Support

  Environment: Qos PBX - Alcatel-Lucent Telephony, Information System Security, ToIP / VoIP Telephony, Networks, Cisco Call Manage

• Compagny : HGT TELECOM - KELCOMPosition Held : Network Administrator
  Jan 2005 - Jan 2009

  Mission :
  Installation of a Call Center in France and abroad
  Assembly of central units
  Establishment of a local network for IP telephony and IT.
  User training
  User support
  Computer Asset Management via Cisco Router
  Access blocking software
  TOIP Technical Support

  Environment: Cisco, Alcatel-Lucent Telephony, Information System Security, ToIP / VoIP Telephony, Networks, Cisco Call Manager