CV/Mission d'Ingénieur juniper freelance

Exemple de missions de Mogane,
Ingénieur juniper habitant l'Ain (01)

• Transition & Transformation, Infrastructure, Services Applications Entreprises, Digital

  Jan 2021 - Jan 2021

  Transition & Transformation, Infrastructure, Services Applications Entreprises, Digital
  • Transition du programme vers des projets d'externalisation/nearshore vers CAP Gemini, appliquer le
  processus ITIL et transférer les connaissances Gestion des activités de support informatique aux
  équipes de ressources
  o Contribuer à la transition côté client incluant le transfert d'activités, la formation, la
  communication et la conduite du changement
  o Surveiller que les résultats de la transition sont conformes aux KPI et SLA définis dans le
  contrat.
  • Gérer avec les fournisseurs d'approvisionnement en matériel de bureau (téléphonie mobile,
  imprimantes multifonctions, équipement audio/vidéo) et mettre à jour la gestion des actifs
  • Business analyse (Recueillir diverses informations BA, exigences)
  oDéfinir et documenter les fonctions et processus commerciaux du client, les besoins et
  objectifs commerciaux, documenter les analyses de rentabilisation et le scénario de
  test d'acceptation des utilisateurs conformément aux spécifications fonctionnelles.
  o Participer aux activités de test d'acceptation des utilisateurs, effectuer une analyse
  d'impact des changements pour évaluer les implications potentielles des
  changements, Agir en tant que liaison entre les parties prenantes techniques et
  l'équipe de projet pour concevoir et assurer des performances opérationnelles
  optimales.

  Environnement technique : Microsoft Azure, Service Now, MS BI, Hermès, ITIL 2011, BO

• transition and tranformation – program manager / it support / SERVICE DELIVERY MANAGER – INFRASTRUCture

  ST Microelectronics
  Jan 2018 - Jan 2020

  ENVIRONMENT PROGRAMME: 50 000 workstations, 105 worldwide Sites, 39 000 USERS,
  Pre Contractuel due diligence phase
  SPOC to clients for Transition and Transformation Plan aspects, costs, clarifications of assumptions and requirements, risks.
  Establish effective communication and engagement with internal and external stakeholders to ensure program success.
  • Transition Phase: Knowledge Transfer (ITSM Solutions: Service Now, Service Desk, On Site Services, Support Services, DRP, BCP)
  Implementation of the Tools Service Now (Training, Creating Process for enduser, Mindmapping of Incident, Change, Problem, Request, follow the steps from technical test to the end-user feedback experience)
  • Transformation Phase:
  Coordination of teams of multifunctional teams (SME, TM, SLM), including subcontractors, to effectively manage the program.
  Advise, support, inform project managers
  Providing clean and concise status reports to both the client and internal stakeholders
  Define and manage the communication strategy, analyze the challenges of communication, target the choice of users and the different communication channels. Develop and disseminate the Communication Management Plan
  Recruitment: interviews and technical & functional and linguistic tests. Validation of contracts.
  • Program Management: Ensure that program objectives are achieved by providing decision-making capacity that cannot be achieved at the project level.

  Technical environment: Windows 10, Azure Cloud, AWS, Cisco Routers & Switches, Security Firewall, Service Now, Zabbix

• program and project manager – SERVICE DELIVERY MANAGER / IT SUPPORT / INFRASTRUCTURE PROGRAM 2.0 (179 projects)

  SERVIER PHARMACEUTIQUE
  Jan 2018 - Jan 2018

  programme ENVIRONMENT : 2 Datacenters, Serveurs HP et IBM, 87 switches Cisco, 3 Sites in France, 25 000 USERS, SERVICE now TOOL IMPLEMENTATION
  
  Implementation and support of Enterprise management ServiceNow Tools
  ((monitoring - server and application, event management, automation and other tools).
  Set up the call center support, new Platform, create catalogue of services,imple
  Infrastructure IT Service Management Tool: Service Now, SLA, QoS, KPI,
  Guarantees understanding of global operations - event management, incident and problem management, change management, critical incident management, service level agreements, and more.
  Guarantor of the implementation of solutions using the ITIL framework and the best practices and methodologies Pharmaceuticals
  Implementation of solutions using the ITIL framework and the best practices and methodologies Pharmaceuticals.
  Participate in the development of a strategy to lead to an IS compliant with the requirements of the business activity.
  Participation in the development of a strategy to lead to an IS compliant with the requirements of the business activity
  Preparation of schedules for each project and follow-up of these and project progress monitoring tools; participation in weekly follow-up meetings
  Technical Environment: Windows 10, 2 Datacenter, Cisco Switches, Workstations, 25,000, HP and IBM Servers, Service Now, Multi-Cloud (IBM, Microsoft, Oracle,)

• senior project manager – it / IS – INFRASTRUCTURE (60 projets cross functionnal/ TRANSVERSal)

  ZODIAC AEROSPACE – SAFRAN
  Jan 2017 - Jan 2018

  Integration within the PROJECT division of the IT entity of the Group, currently composed of 4 CDP. The Group's ISD has 150 people who manage Security / 4 BU aspects of SAP ECC / ERP / Dev ERP / Networks / Messaging
  Ensure the collection and formalization of functional business and business requirements
  Solicit the different resources from the various poles (hr, marketing,)
  Manage the planning, the estimation of the loads, the consumptions and the follow-up of the actions
  Writing of the document database (DAT, technical specifications)
  Conduct preliminary feasibility studies and scenarios
  Determine the choice of software solutions in relation to the trades
  Pilot or participate in the functional relationship with the service providers or the IS department of the Group
  Participate in the management of IS performance and the capitalization of knowledge on IS
  Participate in the coherence of the IS in terms of repositories, rules, procedures, methodologies, processes, business objects, and tools Group and SI-ZS
  Participate in the development of an IS strategy that meets the requirements of the business activity.
  Animation of meetings in English, Project methodology: Prince2

  Technical Environment: Planisphere, Gantt, BIGDATA, Saas, Cloud, ERP, SAP ECC

• Product Owner / Scrum Master – Digital Transformation – API Management

  RENAULT
  Jan 2017 - Jan 2017

  Design Solutions
  Animate project communities with client / vendor, architects, and Back-End.
  Collect and benchmark the needs expressed by the business team: Project Manager
  After studies of opportunities, propose answers, in terms of features and the roadmap,
  Write the functional specifications and propose prototypes with the support of the EOMs,
  Validate project opportunities
  Coordination of Projects (Scrum Master)
  
  In close relation with the MOE (Developers) and Agile teams, make sure that the commitments made by the various stakeholders are respected.
  Ensure the recipe of the solutions delivered and accompany the put in production
  Provide the business lines with the action plans, indicators and media needed to launch the offers.
  
  Follow the lifecycle of Offers
  
  Be proactive on improvements or new features that can be made to the existing
  Conduct a constant technological and competitive watch to bring adequate innovation to your solutions

  Technical Environment : API, ESB, DevOPS, JIRA, Confluence, Apigee, SharePoint

• BANQUE DE FRANCE
  Jan 2016 - Jan 2017

  Renewal of the Networks and Telecom infrastructure of the Banque de France branches
  
  Placed under the responsibility of the Project Manager of the accounting field, ensure its decision-making solution, support the Directorate of Information Technology and Telecommunications in the design and development of technical infrastructure. As Project Manager IT Project within the Infrastructure Evolution Team.
  Work completed:
  • Collect the needs of customers and analyze the uses of the service offer in relation to the teams acting as MOA on these subjects.
  • Set up the schedule for installation and migration • Define and implement a new process of industrialization of the various services.
  • Manage relationships with suppliers and subcontractors • Manage risks (identification, analysis, action plan to remove risks).
  • Ensure the monitoring and evolution of the service offer according to new needs and technological innovations
  • Deployment of the infrastructure in the new sensitiv...

• BNPPARIBAS – PERSONAL FINANCE (Mission définie : Mise en place des applications IAM, IPM)
  aujourd'hui

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  Gestion de projets informatiques pour notre entité BNP dans un cadre méthodologique propre à Cetelem
  Dans le cadre des projets SHIVA et ITSCM, améliorer la résilience en cas de perte d'infrastructure (Disaster
  Recovery, Cyber Attack etc.).
  • Environnement de travail (CTI & téléphonie, Office 365, accès Internet...),
  • Sauvegarde et restauration, Basculement Datacenter, reconstruction et isolation,
  • Toute résilience informatique de TEC et accès aux outils TEC, modes dégradés informatiques et conformité
  ITSCM.
  • Impliquer toutes les équipes IT (Network, Workplace, Distributed, Datacenter, base de données, etc.) ainsi
  que les autres entités BNP.
  • Doit aider l'entité BNP France, Benelux à mieux structurer ses besoins projets pour en faciliter la gestion.

  Environnement technique : Microsoft Azure, Cybersécurité, Solutions IAM in the Cloud, SSON, Unified Id Management, Master Data Management , PAM. RICHEMONT - Geneva – Meyrin MISSION COURTE DURÉE) Mise en place d’un outil ITSM FSO) !"#$%&'./********