CV/Mission SAP UNIX freelance

Résumé d'expériences de Mohamed,
freelance SAP UNIX habitant le Lot (46)

• Consultant Administration SAP BC ASF (Avignon)

  Autoroutes du Sud de la France (Avignon)
  Jan 2008 - Jan 2008

  Administration / Gestion des incidents SAP de niveau 3
  Sauvegardes chez le client final(Netbackup)
  Support packages (ABAP/SPAM, JAVA/SDM).
  Gestion des espaces / des paysages au niveau base de données - applications SAP (rafraichissement de mandant, gestion des utilisateurs, ecatt, copies de clients, modifications d’objets)
  Monitoring on NT systems, SAP R/3 - Solution Manager - Portail Java - Netbackup

• Jan 2008 - Jan 2008

  Administration SAP :
  o Administration and management of SAP incident in a customer environment .
  o Support Packages (ABAP/SPAM, JAVA/SDM).
  o Management of database -SAP application (refresh, user management, ecatt)
  Monitoring on NT systems, SAP R/3 - Solution Manager – Portail Java

• Analyst of exploitation

  Steria (Toulouse)
  Jan 2008 - Jan 2008

  o Management of backup (restores with Tina, Netbackup, Networker).
  o Management of database-SAP application (refresh, user management, configuration, deployment of OT )
  o Management of HR-ACCES.

  Monitoring on UNIX, SUN and NT system. Software tools Patrol, $Universe, SAP.

• Consultant Administration SAP BC

  IBM (LA GAUDE)
  Jan 2007 - Jan 2008

  o Administration SAP :
  o Administration and management of 3rd level SAP incident in outsourcing environment (tickets of severity 1 and 2).
  o Management of OSS notes, SAP R/3 Tunning
  o RFC connections, Backup .
  o Oracle and DB2 refresh.
  o Project SMTP with inbox and outbox mails settings
  o Deployment of saprouter
  o Stop and Start Content Server (base MaxDB).
  o Support Packages (ABAP/SPAM, JAVA/SDM).
  o Upgrade Kernel…
  o TCM (Technical Customer manager) : on SAP/Unix/Oracle/DB2 environnement management of customer request
  o Service call : management of customer request : Printers, Login, Restore,
  Monitoring on Unix (AIX), SAP R/3 - Solution Manager - ECC6 – Netweaver - XI - Netweaver 2004s - SAP 4.6C / 4.7

• Administrateur SAP BC

  IBM (La Gaude)
  Jan 2007 - Jan 2008

  Gestion de 4 clients principaux : Galeries Lafayette (SDDC), Lyonnaise des Eaux, FNAC, NMPP
  Administration et résolution des incidents SAP de niveau 3 dans un contexte d’infogérance (tickets de sévérité 1 et 2)
  Administration des modules HR (client Lyonnaise des Eaux)
  Gestion des notes OSS, des performances SAP R/3
  Connections RFC, gestion des sauvegardes
  Rafraîchissement de base de données Oracle et DB2
  Mis en place du service SMTP avec sorties et entrées de mail
  Mis en place du saprouter
  Arrêt redémarrage Content Server (base MaxDB)
  Installation ECC6 sur DB2 (IDES MEDIA), et module MDM
  Support Packages (ABAP/SPAM, JAVA/SDM) / upgrade kernel
  TCM (Technical Customer manager) : en environnement SAP/Unix/Oracle/DB2
  Service call : Traitements des problèmes clients : Imprimantes, Login, Restore

  Systèmes monitorés sous AIX, SAP R/3 4.6C / 4.7, Solution Manager, ECC5 et ECC6, Netweaver, XI, Netweaver 2004s, CFT, Oracle, DB2

• Administrateur système SAP

  CNES (Toulouse)
  Jan 2007 - Jan 2007

  Rafraichissement de mandant, ordre de transport
  Gestion des demandes de déploiement sur SAP, $U et HR-ACCESS
  Gestion des users sur SAP et HR-ACCESS
  Systèmes monitorés sous Unix (AIX), Sun, et NT. Utilisation de Patrol, $Universe, SAP 4.6, Oracle, environnement BW (chargement et vidage de cubes, vidage des ODS)

• Engineer UNIX/SAP/Backup

  Hewlett Packard (Barcelona)
  Jan 2006 - Jan 2006

• Technical Coach UNIX/SAP/Backup (HP)

  Jan 2006 - Jan 2006

• Technical Coach UNIX/SAP/Backup (HP)

  2004 - 2005

• Technician UNIX/SAP/Backup (HP)

  2004 - 2005

  Support: UNIX, LAN, BACKUP (Dataprotector), APPLICATION, Services Call.
  o Respond to Incidents.
  Log all Calls, assign Calls to appropriate team.
  o Restore service quickly.
  Resolve incidents, track progress, hardware call.
  o Maintain Customer Satisfaction.
  Inform Customer of progress, confirm Customer acceptance, incident report.
  Monitoring on UNIX system (HP-UX, Redhat, Sun solaris…):
  Software tools Radix (HP openview) Clarify and Remedy to resolve incidents and ReflexionX to connect on customer’s servers...