CV/Mission SKYPE FOR BUSINESS freelance

Aperçu d'expériences de David,
freelance SKYPE FOR BUSINESS habitant les Yvelines (78)

• Consultant

  STARFLEET TECHNOLOGIES
  Jan 2017 - Jan 2018

  WELLS FARGO BANK IT Specialist I was in charge of the entire Paris site and its fifty employees.
  My mission was to interface the users and the support team at Headquarters in London, as well as the different teams in the IT infrastructure.
  I was in charge of the day-to-day management of the daily equipment checklist and incident tracking. I was also in charge of the relationship with various IT suppliers.
  The various projects have included integrating the GE Capital team into Wells Fargo France CDF, retrieving data from GE's infrastructure, deploying new hardware, and devising specific local projects such as implementation. Mailera service
   User support SL1/SL2
   Technical writer
   Network administrator
  Technical Environnement:
  Windows server, Exchange server, Windows 7/10, Skype for Business, Office 2016, Checkpoint Security, RSA 2FA, Cisco unified communications

• IT HelpDesk Architect

  European Securities and Market Authority (ESMA)
  2016 - 2017

  The mission began with the deployment of Windows 10 and the first batch of Surface tablets. I was able to detect and resolve deployment incidents via SCCM.
  Then I joined the helpdesk team as Senior Support to fix incidents and formalize them for the next level. I was also in charge of the tests of deployment of new material, to make the technical documentation and to overhaul the technical documents of the Wiki.
  I was also in charge of preparing the deployment of the new equipment (Surface Hub, Polycom Skype Business Phones, second wave Surface tablets)
   Outsourcing for TRASYS Belgium
   Helpdesk SL1/SL2
   Technical Writer
   Network Administrator
  Technical e nvironnement :
  Windows Server, Exchange Server, Skype for Business, Office365, SCCM, MacAfee Security, Altassian JIRA, ITIL, Cisco Unified Communications

• Head of Support

  Cabinet Jeusset
  2013 - 2015

   Infrastructure reorganization
   Electronic document management and collaborative work implementation
   Data protection plan implementation
  Technical environnement :
  Windows Server, Office, PolyOffice, RPVA

• Chief Technical Officer

  SafeValley
  2013 - 2014

   Technical procedure conception
   Incident tracking tool conception and developpment
  Technical environnement :
  Windows 7 Embedded, SQL Server

• Technical Consultant

  EffiBuro
  2013 - 2013

   Technical infrastructure reorganization
   Collaborative work implementation
  Technical environnement:
  Windows 8, Office 365, Skype for Business, Cloud Microsoft

• Head of Support

  Present Institut de Finance Structurée à Paris (IFSP)
  2000 - aujourd'hui

   Distributed infrastructure and collaborative work implementation
   CRM developpment and implementation
  Technical environnement :
  Windows 7/8/10, Office 365, SQL Server

• Head of Support

  Present CORDIANE
  1999 - aujourd'hui

   HelpDesk
   Network infrastructure and collaborative work implementation
   Database administration and Data-Mining
  Technical environnement:
  Windows Server, Windows 7/8/10, Office 365, SQL Server, Cloud Microsoft, Skype for Business, ToIP Orange

• Present CORDIANE
  1999 - aujourd'hui

   HelpDesk
   Network infrastructure and collaborative work implementation
   Database administration and Data-Mining
  Technical environnement:
  Windows Server, Windows 7/8/10, Office 365, SQL Server, Cloud Microsoft, Skype for Business, ToIP Orange

• Head of Support

  WestFalia Metal France / SERI / DG Industries
  1998 - 2015

   Network infrastructure et collaborative work implementation
   Data protection plan implementation
   ERP developpment and implementation
  Technical e nvironnement :
  Windows Server, Windows 7/8, IIS+PHP+MySQL, Cloud Microsoft, Skype for Business , 3CX IPBX

• Technical head of department

  Bouygues Batiment International
  1998 - 1999