SD Mission: Full reengineering of logistic flows
Activity model for all logistic flows definition with users
From Planning strategy to transportation management
Develop and review design specifications
Perform FULL customizing for SD module
CS Mission: Full setup of CS module
Activity model and Repair processes definition with users
Develop and review design specifications
Perform FULL customizing for CS and SD module
All repair flows: Repair order with return, send and exchange. Equipment management, Service Notification, Service order for stock and customer flows, and invoicing with the DIP
Manage user acceptance testing and GoLive coordination
(world's leading supplier of equipment and services to packaging manufacturers - Lausanne)
Free Lance Consultant - SAP CS/SD
SD Mission:
ARM implementation to manage all Customer returns/repairs
Support end-users
Reengineering of logistic for Spare parts
CS Mission:
Maintenance and support of all subsidiaries, all CS flows ; from Service notification until customer invoicing
SD Mission :
Maintenance and support of all subsidiaries, all SD-LE flows
Support end-users
Mission :
SD Mission :
Full cycle implementation of SAP SD module
Develop and review design specifications for TCS business applications
Perform Full customizing of SD module
Work with end-user groups closely to assist with aligning IT technology with the department’s business goals
Mission :
Maintenance and support of all logistic and invoicing flows
SAP LE customizing including Shipment costs and settlement on service entry sheet
Transportation planning; Leg determination,
Setllement of shipment costs, then billing of customer
SD Mission :
Full cycle implementation of SAP SD module
Develop and review design specifications for After sales business applications
Formalize all project documentation in SAP SSM
Change management
Perform Full customizing of SD module
Pre sales flows, Complains, Deliveries and Shipments
Intercompany flows including internal procurement-interco stock transfer
SOP Demand management
Conduct feasibility studies to define the purpose, functions, and overall structure of business processes
Work with end-user groups closely to assist with aligning IT technology with the department’s business goals
CS Mission :
SAP CS expertise
Implement PO subcontracting from a CS Service order
Refounding of intercompanw repair flow
Prototype on Repair order (call center
DIP process: billing from a CS Service order
Support level 3
Mission :Stabilization of SAP repair flows at Cartier manufacture
Change management ; get expected gains on SAP CS implementation
Stabilization of repair flow, including interface with SAP WM
Redefinition of roles to balance between Production, Logistic and After sales services
Train end users on established programs
Connection with internet portal (POS/Cash register) for sales entry and online after sales service.
- After Sales Service activity model implementation, especially on Cartier manufacture (Haute Horlogerie)
- SAP PM, SD, CS customizing
- End users support
- Change management