Missions Business analyst salesforce : Postulez aux offres de mission déposées

Exemple de missions d'Amelia,
Business analyst salesforce habitant l'Eure (27)

• Roll Out Lead Business Analyst for L’Oreal (Levallois
  Jan 2021 - Jan 2022

  • Create the Roll Out Kit for deploying the Sales solution for the 4 L’OrealDivisions in order to be scalable.
  • Lead the workshops with the country business to retrieve relevant information
  • Train the country business to the main functionalities
  • Form the Business Analyst in the Roll Out Team to implement the RO Kit
  • Identify the main GAP features and follow them up with the EMEA Business team via change management or technical solution
  • Lead the weekly follow up meetings with the country business team
  • Follow up the defects with the integration team ( ERP and Front Office tool)
  • Prioritize defects and collaborates with the Build Team and Integration Team
  • Responsible for the transversal steps alignement with the diferent teams ( ERP, Front Office, Middleware, Back Office)
  • Prioritize the R-O user stories in order to be aligned with the Release management Team

• Senior Business Analyst / Functional Responsible

  for Total (La Defense
  Jan 2020 - Jan 2021

  - 4 Pizza teams on 4 different Projects.
  • Have a overview look of all the projects and prevent in case of regression
  • Helping the other BA to thrive in their field of activity by having regulated meeting
  • Instruct a Case Project from framing to deployment
  • Support technical and business teams during the agile transition (more than 6 months)
  • Support for the Product Owners to write their User stories and Acceptance criteria
  • Responsible for creating, managing, and delivering of required documents for application
  • Responsible for creating and managing the skill matrix for all the Pizza Teams
  • Collect information from the Product Owners and translate them into technical solution solution
  • Working closely with the Technical Responsible, the Product Owners, the Project Managers, Dev Team and all the Business Analysts.

• Capgemini • Issy-Les-Moulineaux (France)
  Jan 2019 - Jan 2022

  Capgemini is the leading digital services company in France and the 6th worldwide in the sector in 2016.
  1st Salesforce integrator in France and Global Strategic Partner

• Salesforce Business Analyst

  for TOTAL (La Defense
  Jan 2019 - Jan 2020

  • 50% Project Management in agile mode for the Polymers (Case Management Project)
  • Conduct brainstorming sessions with the Product Owner in order to build the User Stories
  • Assist with project implementation and control monitoring process related to quality assurance (QA) and user assisted testing (UAT).
  • Design different custom dashboards for various user groups based on their business functionalities and needs.
  • Responsible for creating, managing, and delivering of required documents for application
  • Conduct meetings and facilitate collaborative discussions for requirement changes and new functionality needs.
  • Follow-up and communicate with SAP Indien team for the deployement of a WS.

• Salesforce Business Analyst (Technical and Functional Support Manager)

  for Groupe Renault (Paris
  Jan 2017 - Jan 2019

  • Centralize and analyze all the tickets raised on the production platform by 35 countries World Wide.
  • Comunicate to every project the incidents/changes raised by the countries.
  • Deliver a first level of investigation on the root cause of the incidents (debug log, external system, flow in error. . .)
  • Follow-up, escaladate and mobilize the experts on every project if necessary.
  • Organise weekly meeting with the PO and IT PM of every project to validate/invalidate small changes.
  • Realise configurations on the plateform and commit the changes via GIT (versioning tool).
  • Communicate to the end users on the follow up of the ticket, deployment dates via Weekly meeting with the countries or on Chatter.
  • Deliver to the Plateforme Top Management a detailed dashboard on the RUN activity.
  • Works also with the Indien IT subsidiary company of Renault RNTBCI
  • Proactive attitude to identify and communicate potential issues wich can impact directly the Production Environement.
  • Collaboration with on-site Salesforce Customer Success Manager, Design Team, Dev Team and Program Architect
  • Report directly to Digital Solution Platform Director, also to IT Product Managers, Business Product Owners, Salesforce Platform
  Technical Leader and Salesforce Platform Owner (Customer); Salesforce Practice Team Leader and Project Director (Partner)
  • Einstein Analytics Referent for the last 2 months. ( run and small changes)
  • Training end-users and co-workers to quickly adopt dashboards usage and datasets exploration ability

• Salesforce Business Analyst

  for KFC (Paris
  Jan 2017 - Jan 2017

  Analyses and resolve the tickets raised by the client.
  • Optimise the procedures of contact and management of the tickets.
  • Deliver a weekly report of the RUN activity.
  • Organise and animate the monthly meeting with the client on the Run Activity.

• Salesforce Business Analyst

  for an SIRH Intern Project (Paris
  Jan 2017 - Jan 2017

  • Review, analyze and evaluate business needs for the new intern SIRH project
  • Business requirements and writing
  • Technical configuration (flows, workflows, process builders, validations rules)
  • Testing all the fonctionalities.
  • Organise and animate the meetings with the HR department who was the client for the project.
  • Pariticipate in the pre-sales process for the different tenders.

• EdifiXio • Levallois-Perret (France)
  Jan 2017 - Jan 2019

  EdifiXio is an IT Services & Software Engineering company specialized in Cloud Computing
  Salesforce Gold Partner – AWS Premier Consulting Partner

• Customer Success Manager

  Jan 2015 - Jan 2016

  • My sectors: event agencies, consulting and audit industry, associations & organizations, technical service providers
  • Sales: Management of accounts and prospection of new prospects and partners (+100 event agencies in management)
  • Project management: consulting, monitoring and production of customer projects with up to more than 15 management events per month.
  • Marketing: Prospecting, negotiation and organization of exhibitions and events in partnership for the promotion of the product to the loan of our prospects.
  • Webinar: Animation of webinars on themes around the digital transformation, interactivity, collaboration.
  • Main contacts: Event agencies, Event services - Business communication.

• Wisembly • Paris (France)
  Jan 2014 - Jan 2016

  French start-up in Saas mode who helps the companies to enhance interactivity and productivity on all their meeting formats: seminars, team meetings, workshops.