o Team Manager (up to 15 collaborators)
o Innovation Process Manager: Coordination, Proof of Concept, prototype (mobile App,
Internet of Things, ServiceNow Apps, new product design & development based on
ServiceNow platform)
o Presales: Request for Proposal, oral defense, POC (on ServiceNow and ServiceNow
Express)
o Responsible of the Partnership with Supinfo International University
o Recruitment (avg 60 persons)
Engage-ESM : Global Solution Consultant (from 2018 to 2019)
o Referent on ServiceNow IT Business Management (PPM, AGILE, FINANCE, APM)
o Presales: Request for Proposal, Proof of Concept
o Business Analyst / Solution Architect on client projects
o Workshops to implement Portfolio Management and enhancements management.
o Definition of solution architecture on budget definition, allocation, project management, time
management, resource management, for the whole IT department
o Workshops to implement Demand Management, PPM, Resource Management, Finance
Management, Timecard. Follow up of implementation team.
o Workshops to implement Application Portfolio Management for the whole Group (avg. 3000
applications). Follow up of implementation team.
o Proof of Concept on ServiceNow Application Portfolio Management, in order to manage Total
Application Group Portfolio and strategies for the portfolio (avg. 2000 applications)
o Business Analysis on Demand Management & PPM
o Workshops, coaching and functional/technical design
o Proof of Concept on ServiceNow Demand Management, PPM, Resource Management &
Timecards
o Definition of IT charge back model, financial modeling and financial management, on
ServiceNow ITBM
o Implement Budget management for IT department
o Workshops, solution architecture definition, stories writing and project follow up
o Implementation of charging cost engine in ServiceNow
o Migration of hardware and software Assets and Software data
Evolution on End-User portal, Incident and foundation
o Implementation of Asset Management and Software Asset Management