Role Dimension Subject matter expert for all network management systems technical pre-sales related
activities for all French territory projects (SFR, ByTel, Monaco Telecom, Free, Orange labs).
My mission is including:
Essence of Role
Acting as a trusted technical advisor for customer and for Huawei’s project, sales teams.
Owning conversations with senior network architects at operators during Pre-Sales cycles.
Key player for different technical pre-sales events: Education, PoC, presentations, demos.
Contributing in technical answers, negotiations with customer during RFi/p/q phases.
Scoping, effort estimation, E2E feasibility analysis for OSS solutions integration.
Introducing new OSS products to customers: Inventory & Performance Mngt, Fulfillment, SON.
Documenting best practices in developing and deploying Huawei OSS solutions.
Organizing projects knowledge transfer to other technical consulting staff.
Role Dimension Key player for all activities in the Radio Network Management area for BouyguesTelecom
sRAN project, my mission was including:
Essence of Role
Acting as subject matter expert for all OSS related activities.
Handling iManager platforms releases and OSS features proposals.
Providing needed technical support by closely working with PMs, Pre-sales, Products teams.
Providing full technical support during platforms integrations phases.
Owning technical OSS conversations with customer’s senior engineers and architects.
Responsible for raising weekly OSS reporting to project management team.
Insuring an optimum operational level, by insuring a maximum MTBF.
Role Dimension Member of the technical support team for EMEA region, in charge of all level2 support
operations:
Essence of Role
Provide Technical Support for ECT clients and insuring clearing problems within agreed SLAs.
Technical project support, platform integration.
System handover support to ECT service centers, documentation and training.
Ensure proper handling of change request forms, Assist in the preparation of the support process.
Prepare technical weekly reports submitted to the performance teams and management parties.
Participate in the HW installation process during new nodes implementation and acceptance.
Reporting performance against agreed plan and KPIs.
Provide Proper Technical trainings requested by ECT Clients.
Role Dimension Maintain a continuous liaison with ND-VAS, equipment suppliers to ensure optimum operations of the
company’s systems. My Mission was including:
Essence of Role
Fully supports Network Operations in fault handling, emergency cases and troubleshooting.
Provide technical assistance on network problems and assess the need for supplier support.
Apply the changes on the node level by assuring the quality measures of the O&M area.
Work with different departments to optimally assure high service quality.
Analyze performance reports in collaboration with Capacity and planning teams.
Implement and configure different Platform to ensure reaching the required business needs.
Produce feasibility studies for different services and nodes enhancements.
Network elements changes, Systems upgrade, Information security, Revenue Assurance.
802.15.4: (Master’s Degree Thesis Internship)
Essence of Role
Study possible solutions for improving the security limitations in ZigBee standard.
Modify the main control program in the ZigBee kit.
Propose solutions for the non-rapture communications.
Observe ZigBee characteristics by using simulations tools: MATLAB and MPLAB IDE v7.50.
Role Dimension My mission was to realize a functional test bench for the electronic card « SHAMAL » which was
completely fabricated in the SAE IDF factory site for ESSILOR Company and for that, I have:
Essence of Role
Avoided damaging cards under test (components on the back side, welding, short circuits…).
Realized a resistive test bench to support and resist the damaged cards.
Insured the operator security.
Respected the testing plan for SHAMAL card in the minimum time possible.