Transformation Program Manager, France/UAE/Tunisia (PROXWEL-HPE MANAGER)
o Establish, development and management of HPE nearshore consultancy/software delivery center (up to +30 people as of today) in Tunisia & France & UAE for the IT & Telecommunication industry.
o IT & Telco Business Unit manager for HPE MEA managing Pre-sales & Delivery for Telco and Governmental accounts (accountable for the Full P&L, +30 people, turnover of +30Mio Yearly).
o Track record of increasing revenue by an average of 15 percent yearly
o Delivery Manager / IT Transformation Program Management – use to provide guidance to PMs/Solution Architects + Resource Manager.
o Develop Business and strong Telco partnership with Ericsson, SAP
o Customers include Ooredoo, Etisalat, Algerie Telecom, UAE Ministry of Finance, Etisalat Nigeria, Safaricom..
Salgetel is specialized in integrating telephony and IT solutions for SMBs. Salgetel is Business Partner of Alcatel-Lucent, Ericsson, LG and Cisco.
General Manager:
o People (50), HR and Financial Management (CAPEX, OPEX),
o Provide guidance to sales team & Technical team
o Business development Manager for Governmental ministry (Oil &Gaz Ministry, Ministry of Justice, Ministry of Health)
o Set-up QA & PMI processes for internal & external activities,
o Effective partner management: Alcatel-Lucent, Cisco, Ericsson, LG.
SFR Manager: Integration Manager and Senior Solution Architect
In the SFR wire line unit, the ASSIA project has consisted in delivering and deploying the ASSIA product: DSL Express. DSL Express allows the optimization of DSL lines of SFR customers.
+30 team members; 5Mio project.
- Main activities:
o Requirements Definition with SFR and ASSIA.
o Planning definition.
o Define, Plan, Monitor (Risk management) and Report project progress:
Lead / Manage and Control the implementation and the deployment phases,
Lead the Acceptance testing phase.
Accenture Engagement:
- Manage OSS alliances: deployment of EMC SMART and Oracle Business Process for Lab purpose.
- Pre-sales activities:
o Support to business development and sales process.
o Provide OSS expertise to clients and Accenture teams.
- Provide training to clients’ teams.
Highways Agency Project: OSS Network Inventory Project Manager
Highways Agency is the UK government company in charge of UK motorway management.
The delivered OSS Solution (Netcool/Proviso/Remedy/Alcatel-Lucent Circee Network Inventory (GIS)) allows migrating legacy systems into “new build” and managing services based upon SDH/IP/MPLS/xDSL.
- Manager of the Alcatel-Lucent Network Inventory based on a GIS [+20 people Project]. 10Mio value size.
o Project Management:
Deliveries include requirements definition, specifications, OSS applications, interfaces, integrations, deployment, tests on quality, time and within budget using PMI concept:
Plan, control, monitor & report project progress (risk management).
Coordinate and supervise the Alcatel-Lucent R&D (~15 people):
• Tasks assignment and control,
• Lead, support and provide guidance to the team,
• Manage and follow-up off-shored development activities.
o Architect & Design the Alcatel-Lucent Circee Network Inventory solution:
o Act for the client as the Alcatel-Lucent single Point Of Contact:
Frequent UK travel to capture requirements through Workshops and during specification elaboration & reviews, integration test, training and on site acceptance phases.
Yemen Telecom Project: OSS/BSS Process Manager
The OSS delivered solution is based upon IBM Netcool, Remedy and Coheris (CRM) / LHS.
- Definition & set up of OSS/BSS Business Processes for the new created NOC:
o eTOM and bottom-up approach have been used to define the problem management (incident management) Processes and Procedures.
o Client Top management inputs and local organization constraint have been taken into account to describe people/groups’ roles & responsibilities.
o Definitions of Level 1/2/3 Support duties in the NOC.
o Set up, support and train NOC employees to their new assignment within the new organization.
Service Quality Management product, a Service Level Management product that allows managing SLA and Quality of delivered Telco operators’ services.
- Team Leader in System Test team, responsible for the overall Quality of HP OV SQM & HP OV TeMIP:
o Define and implement Functional and System tests: Endurance, Performance, Volume, Stress, Use Cases, Regression and Sizing.
o Integration and tests in a rich Unix/Win technical environment since SQM is a Java/XML based solution that involves many third party products like Oracle, Tibco, Business Object, Rational Rose.
o OSS Integration in the HP OpenView environment with HP Service Desk, HP Internet Services, HP Service Navigator, HP Operations and HP TeMIP.
- Support and follow-up off-shored Cap Gemini project activities.
- TMF Forum: conduct technical presentation and product demonstrations to customers.
- Deliver support level 3 to SQM customers on 24x7 bases.
- Provide training/courses to students from University of Toulon.
HP OV TeMIP is a Fault Management System product that allows managing Telco operators’ equipments.
- Team Leader of the R&D HP OV SQM / HP OV TeMIP project. The goal is to convert SLA/Service degradations and violations expressed in XML into TeMIP OSI alarms.
o Specify, design (Rational Rose), implement, test and document the liaison.
o Using C++ SAX, STL & Tibco API.
- Software engineer in the TeMIP-IP Discovery and Auto-Configuration project:
o Design and implement the Auto-configuration module that permits to configure TeMIP internal objects with the automatic IP networks discovery.
o Using C++ RogueWave & Visual TeMIP API.
Skills: MS Project / PMI methodology , CMMI, HP UX PARISC & ITANIUM, SUN SOLARIS, Tru64 Unix, Oracle, Java, C++, tibco, UML, HP TeMIP, HP SQM, HP Service Desk, LAN, WAN, IP, VoIP, VoD, GPRS
Responsible for the object oriented software design (UML) of one sonar signal processing chain. C++ development, test and integration of basic modules involved in this sub-system with strong real-time constraints environment (Lynx-OS).
Administration of Oracle Server 7.3 and Oracle database programming.
Design and develop the client part of an intranet Web publishing, PL/SQL database query under Oracle Web Server. Tracing and debugging of existing programs.
Study and improvements of an automatic expert detection system used for the electric generators inspection. Expert system based on signal processing and fuzzy logic theory.
Algorithm simulation with MATLAB.