Delivered F288G and F247 in Dubai, April 2018IBM Egypt and East Africa from
•IBM FileNet Content Manager 5.2.1: Introduction, F280•IBM FileNet Content Manager 5.2.1: Working with metadata, F282
•IBM Case Manager 5.2: Build and Migrate a Solution, F212Assisted in the following courses in Morocco
•Datacap 9 courses, F220 (Introduction to Datacap), F221 (FastDoc), F222 (DataCap Studio)
•BPM Analyst course in the Africa Skills AcademyDelivered in Qatar with Global Knowledge as part of the government of Qatar enablement program
•F230, IBM Case Foundation 5.2.1 - Introduction
•F247, IBM Case Foundation 5.2.1 - Administration
•F143, IBM FileNet Java APIsDelivered the following courses to ALFA Lebanon
•F278G, IBM Content Navigator 2.0.3.6 Administration
•F288G, IBM FileNet Content Manager 5.2.1: AdministrationDelivered Datacap and Filenet Training in Tunisia with Imagine Partner,
presentI am Currently attending a Post-Graduate Diploma in Big Data and Data Science at Nile University in Cairo, to extendmy knowledge and gain skills in the new technolgies like Big Data and Data Science. In the course of the diploma Ihave implemented Machine Learning and Data mining projects like Tweets sentiments analysis and Instacart Kagglecompetition, Arabic NLP topic Modeling. I also work on extending my knowledge and expertise in the fields of GIS/Remote sensing As a consultant
•Consultant with Nadim Heritage, a local NGO specialized in Heritage archiving, exploring the possibility ofusing open source ECM and integrating with GIS information in addition to building tools with Python toprocess Images and and apply intelligent object detection in images
•Recently engaged in a mission with FAO (Food and Agriculture Organization) in supporting a Pythonapplication and supporting the generation of data visualisation tools
•Free Lance Consultant in the field of Content Manager/Case Manager and supporting
Proposals activities: Working as Enterprise Content Manager pre-sales for Africa top region (CEWA and NA including Egypt), my role covers preparing the technical solutions: Bill of Quantities BoQ /Architecture for RFP responses related to IBM ECM solutions and IBM Case Manager ICM. I am also responsible of preparing the compliance matrix or review proposals delivered by Business PartnersTraining and Mentoring: Delivered an ECM Sales Training to Business Partners in East Africa and a Business Partner Marketing event in MoroccoSupporting Software Sellers: Preparing and delivering presentations and demo related to ECM/ICM to Customers and Business Partners in the region: Including many trips to Nigeria, Algeria, Morocco, Kenya and Uganda and Supporting Sales teams in Algeria, Morocco, Senegal, Nigeria, Angola, Mauritius and Egypt
Enabling local team and Business partners and Digital Sales team in Egypt Troubleshooting Customers' issues and mentoring IBM Business Partners to implement solutions with IBM best practices.Application Integration and Middleware AIM and Enterprise ContentManagement ECM Senior Specialist
Relocated to IBM East Africa, Nairobi, Kenya in July 2013 to support the new IBM hub in Nairobi, I wasresponsible of enabling the new local team and Business partners.Preparing Services Proposals related to ECM/ICM and Integration solutions and supporting the Sales teamCollaborated with Customers and Business Partners in implementing the best practices in IBM solutions.Participated in a Banking project in Morocco based on Content Manager OnDemand, CMOD, includingmigration from an old version. FileNet Specialist
Project: ENBD - DubaiOur team in IBM implemented a process, Account Opening for the Bank, from scanning forms to Archiving,including performing checks needed when opening and account, checking for duplication and performingWorldSafe search. Integrating with CRM to create the customer if needed then integrating with the corebanking system to create new accounts.Based on the IBM products: Lombardi 7.5.1 as process automation framework, FileNet as the documentstore and DataCap for Capture and ICR.I was responsible and involved in the following activities:
•Analysing the paper forms and creating a data model for the document store in addition tomapping the form data to BPM data models and designing the integration points with the BPM
•Developing web services to integrate Lombardi process to FileNet needed to update propertieswhen an account is created, retrieving document to integrate with a Signature Managementsystem, and export documents related to a process upon completion.
•Configuring FileNet, and ICI (IBM Content Integrator) in four environments: DEV, TEST, STAGING andPRODUCTION. and defining the data model and the security model in the four environments
•Installation of FileNet in the production environment ensuring P8 components: CE, PE and AE are ina High Availability mode and Setting up a Disaster Recovery environment and troubleshooting theDR testWebSphere Message Broker
Project: TBC -USAI have joined the Integration team to support the development of integration flows for the TBC Corporation. The project is developed using WMB v7 to integrate with SAP and other back-ends and implementing a decision hub.AVS Accelerated Value Support Specialist
IsBank -IstanbulActed as AVS Accelerated Value Specialist to Support the customer in resolving issues in their complex Integration and BPM solution based on WESB 6.2 and WPS 6.2, by tracking the issues, investigating and coordinating with the products’ lab team when needed.Integration Specialist,
Bank Limited – On-site support in Trinidad & TobagoImplementing an SOA integration solution by developing mediations between CRM system and the bank’s backend systems (Core Banking and Credit Card Data Warehouse and other systems as needed) on WID 6.1.2 and WESB 6.1.2. Supporting the application, and the testing team by troubleshooting and code fixing. Enabling system managers in deploying and monitoring the mediations code System maintenance and Upgrade of the ESB runtime cluster environment in the Bank in coordination with the Infrastructure Consultants and DB2 experts.This mission was preceded by Offshore implementation of mediations modules using FlatFile, FTP and
JDBCadapters on WID 6.1.2. for 5 months in IBM Cairo lab. ECM Technical Lead and Architect
various roles and solutionsECM