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Exemple d'expériences d'Isabel,
freelance MARKETO habitant Paris (75)

• Manager

  SUEZ EAU FRANCE SFDC Applications
  Jan 2017 - Jan 2017

  •Implementation of SFDC system configuration
  • Responsible for SFDC Opportunity Management
  •Responsible for SFDC implementation processes
  • Responsible for SFDC support of 1000+ end users
  • Creation of dashboards, reports
  • Creation of relationships with e-mail marketing
  • Customization of sales increase with lead scoring,
  •Optimization of business intelligence and CRM integration
  • Responsible for SFDC Account, Case management
  • Customization of cross channel, marketing analysis
  •Leads generation and nurturing with MAP Marketo
  • Perform of daily activities for SFDC management process
  • Support Marketing Team with landing pages and forms
  •Participation of stakeholder’s meetings on project decision
  • Responsible for monitoring cases, queues and assignment rules
  •Responsible for Independent analysis of customer processes
  •Responsible for organisation of daily meetings with dev team
  •Extraction, Transformation, Loading of SF Data
  with Workbench/DataLoader
  •Participation of core project backlog meetings with dev and business teams
  •Responsible of communication of technical requirements with dev team
  Commonly used tools:Salesforce CRM, ETL using SFDC DataLoader, Marketo

  Automation, Marketo Sales Insight,Data Import,Jira, MS Outlook,MS Office, Workbench, SOQL, Change Set,

• Analyst

  ProSiebenSat1 Applications GmbH Business
  Jan 2016 - Jan 2016

  • Responsible for SFDC Cases Management Analysis
  •Respnsible for SFDC implementation processes
  • Responsible for SFDC support of 700+ end users
  •Implementation of SFDC system configuration
  • Perform daily activities for SFDC management process
  • Responsible for SFDC Change Request monitoring
  •Support of SFDC requirement analysis management
  •Participation of stakeholder’s meetings on project decision
  •Responsible for Independent analysis of customer processes
  •Responsible for organisation of daily meetings with stakeholders
  •Participation of core project backlog meetings with dev and business teams
  •Responsible of communication of technical requirements with dev team
  •Definition of Backlogs Commonly

  tools: Salesforce CRM, SFDC Visualforce, MS Outlook , MS Office, Scrum Agile, Samba, Ranorex Automation Test

• System Analyst

  Medtronic B.V.-Holland SFDC
  Jan 2016 - Jan 2016

  • Responsible for SFDC support of 1000+ end users
  •Implementation of SFDC system configuration
  •Execution of Change Requests via SFDC
  • Visual force pages using Apex Code
  •Execution of Apex Classes & Triggers
  •Responsible for Test Design Scenario
  •Configuration of standard & custom objects
  •Participation of stakeholder’s meetings on project decision
  •Configuration of workflows, validation rles SFDC
  •Cross-functional environment with various business groups
  •Execution of Regression tests via HP Quality Center
  • Implementation of Test Scenario via HP APML
  • Perform daily activities for SFDC management process

  Commonly used tools: Salesforce CRM, SFDC Visualforce, SOQL, SOAP, MS Outlook, MSOffice, Scrum Agile,HPQuality CenterAPML

• Release Project Manager

  SFD Enterprise –Paris, France
  Jan 2015 - Jan 2016

  • Definition of data model(Supervision of real need and final goals)
  • Responsible for business process analysis
  • Definition of job specification SFDC
  • Responsibility full data migration SFDC
  • Creation of user stories SFDC user profiles
  •Configuration of validation rules SFDC
  •Creation of data reporting SFDC
  • Translation of business requirements into SFDC
  • Revision of Data Model (tables, fields, objects)
  • CRM Management using developer tools
  • Responsibility for user’s management on SFDC
  • Responsibility for profile management SFDC
  • Configuration of deployment Change Sets in SFDC
  • Perform daily activities for SFDC management process
  • Conduct weekly business workshops directly with stakeholders

  Commonly used tools: Salesforce CRM, SFDC Visualforce, MS Office, MS Outlook, Talend, Data Loader, SAP, SOQL, SQL, MySQL.

• Deployment Project Manager

  Renault Groupe, France, Spain, Maroc, Poland
  Jan 2015 - Jan 2015

  • Perform daily activities for SFDC management process
  • Responsible for business process analysis
  • Definition of SFA roadmap assessment for ES, MA, PL, SLO, CRO, NO, SE, DK.
  •Responsibility full lifecycle development processes on SFDC
  • Edition and conduction of daily business assessment on ongoing project SFA
  • Translation of business requirements into SFDC
  • Conduct weekly business workshops directly with country stakeholders.
  Responsibility for CRM management on SFDC
  • Responsibility for profile management on SFDC
  • Definition of business requirements in collaboration
  • Contribution of all technical and business solutions of SFDC
  • Edition of technical architecture based on SFDC
  • Translation of business requirements into SFDC
  • Responsible for integration into SFDC and other technologies
  • Participation of SCRUM AGILE workshops
  • Configuration of SCRUM and SAMBA methodologies
  • Configuration of Standard setting as ******** and specific development: Apex
  (class, triggers, validation, Batch).
  • Configuration of deployment Change Sets in SFDC
  • Configuration of tools synchronization of other tools into SFDC
  • Coordination of workflow (business process) using Web services
  • Weekly reports on SFDC country project assessment
  • Business trips to perform workshops on SFA project core model
  • Configuration of Visualforce for mobile devices
  • Daily meetings with stakeholders to discuss SFA project development.
  Team Management
  • Continuous integration using

  Commonly used tools: Salesforce CRM, SFDC Visualforce, MS Office, MS Outlook, MSC 2007R2, Rubics , CRM Dynamics, Scrum Agile, Samba, SOAP, XML, HTTP, WSDL, Adobe Campaign

• Deployment Project Manager

  (Replacement)Saint Gobain Emballage -Verallia, Paris, France
  Jan 2015 - Jan 2015

  • Salesforce reporting and dashboards for business management.
  • Modeling business logic and data model (object, schema fields).
  • Configuration of Standard setting as ******** and specific development: Apex
  (class, triggers, validation, Bah).
  • Coordination of workflow (business process) using Web services
  • Responsible for development approval process and edition of technical documentation.
  Responsible for development and integration of ******** via WSDL API,
  Enterprise, Apex, Partner, Metadata, user’s management, profile management
  • Loading historical data using Bulk API and Apex Data Loader
  • Responsible for development of Visualforce pages using dynamic references with standard and custom objects.
  •Continuous integration usi...

• aujourd'hui

  I am an accomplished professional with 14 years of management,
  being mainly involved in international projects.
  I have an extensive experience in communication, planning, organisation, coordination, SFDC Implementation, implementation of tasks of different
  stakeholders in compliance with budgets and deadlines.
  I am a quick learner who can absorb new ideas, hence communica te clearly, effectively with people from all different professional backgrounds Thus I am fully aware of diversity and multicultural issues, strong ability to adapt to any environment, any challenge, work under pressure and stick to deadlines.
  I have work ed with different international projects, built new customer
  relationships, strong international partnerships, done feasibility studies, assessments, analysis and monitored a small group of four people, following the right procedures in order to achieve a successful project My excellent interpersonal skills and project coordination experiences allow me to know exactly what a customer wants to achieve.
  
  RESPONSIBILITIES SFDC
  tools for web application development using Apex Code, Visualforce, JSP, CSS.
  Development and deployment of application in the app using exchange Change Set.
  Infrastructure Cloud. Coordination and maintenance of existing services for various large
  entreprises using Salesforce.
  Test and audit of existing applications using Unit Test.
  Coordination of planning and monitoring schedule using Microsoft Project, Prince 2, Gantt.
  Execution of Apex class development and creation of Visual Force page.
  Realization of "test function" for existing Apex classes.
  Creation and application development JavaScript.
  Creation and coordination of Salesforce environment for customers.
  Creation of Reports and Dashboards.
  Responsible for the execution of the Salesforce CRM tool.
  Development and customization of Apex and Visualforce Pages classes for using Web Services.
  Salesforce reporting and dashboards for business management.
  Modeling business logic and data model (object, schema fields).Standard setting as ******** and specific development: Apex (class, triggers, validation, Batch).
  Workflow Coordinat
  ion (business process) using Web services outgoing and incoming calls. Development approval process and writing technical documentation.
  Development and integration of ******** via WSDL API -Enterprise, Apex, Partner, Metadata.Web Design by ******** and ******** sites.
  Loading million data using Bulk API and Apex Data Loader.
  Development Visualforce pages using dynamic references with standard and custom objects.
  ******** development using Eclipse plugin developer console, debugger, active logs, Web interface, and SOQL SOSL.
  Development and continuous integration using the ******** Migration
  Tool AREA OF EXPERTISE
  •Project Management
  •Sales Cloud
  •Salesforce CRM
  •Back office Management
  •Test Management
  •Databse Management
  •Staffing / Employee
  Relations
  •SFDC Development
  •Cloud Marketing
  •Data MigrationETL
  •ITIL Foundation v3
  •t Practices Implementation
  •Team Building / Coaching
  •Support Management
  •Apex Code
  •Budget Management
  •Import -Export Management
  •Prince 2, PMI-ACP