CV Unit4 : Les nouveaux profils inscrits

Résumé des emplois de Jean-Bernard,
freelance UNIT4 habitant les Alpes-Maritimes (06)

• Lead the South EMEA Unit4 Professional Services Organization

  CAREERERP and Financial Software : South EMEA Professional
  2021 - aujourd'hui

  Software Company which enables customer to enable people-centric Services Director
  CAREERERP and Financial Software : South EMEA Professional
  2021 -
  Lead the South EMEA Unit4 Professional Services Organization (2 countries, 40 Resources) in order
  to deliver Unit4 Solution value to customers
   Manage and control Bookings and P&L Unit4 South
  Software Company which enables customer to Manage & reduce Mainframe Cost; Less than
  50 Employees

• Software and product deployment Chief Technology Officer
  2020 - 2021

  Member of Executive Committee
   Lead and transform the IT ZETALY Team (R&D, IT, Services and Support) to an Agile organization
   Define and manage ZETALY Solution Strategy and development
   Define and transform IT infrastructure
  : Infrastructure and Software Company which enable organization to define end2end IT
  infrastructure; more than 140000 Employees

• Director for West Region – Software andSoftware and product deployment

  2018 - 2019

   Re-organize and lead up to 10 countries, 5 managers, 160 resources, deliver up to 43M$ Revenue,
  30% margin
   Sponsor on Critical Project (More than 3M$, up to 11M$) situation and assess on project quality
  improvement (Credit Suisse, VolvoZenuity…)
   Design and build KPI report based on SAP Data extracted from Internal SAP Project Management
  Module
   Lead and Coach PM community (30 PM) on SAP Project Management module Utilization

• Professional Services Director

  Software and product deployment
  2014 - 2017

  Lead up to 130 resources (Implementation Specialist, Solution Architect, Project manager, offshore
  resources) and up to 7 Managers to meet Customer Satisfaction and project delivery.
   Improved by twice the P&L (revenue (32M$), cost, margin (24%), engagement and internal budget).
  Jean-Bernard ******** Page 2/2

• IT Services Manager Advisory

  Self Employed
  2014 - aujourd'hui

   Advisory services around PMO and Bid Management Best Practices, Process and Organization
  optimization, Consulting Services in a multicultural environment.
  : Software Company which enable global travel, increasing scale, choice and access through
  technologies; more than 15000 Employees

• Senior Manager Services Management

  Amadeus SAS
  2013 - Jan 2013

  • Mise en place de processus et d’outil pour la gestion des demandes services pour l’organisation Airline IT.
  • Suivi et reporting du budget, des revenues et de la marge des services centraux facturables.

• Senior Manager Services Management – Process optimization

  Amadeus SAS
  2013 - aujourd'hui

  Establish processes and tools for the management Service demand for Airline IT Services group.
   Monitor and report on the budget, revenue and Margin for Centrally Charge Services through Selfdevelopment application (Sharepoint, Excell).
  : Software company which Master modern IT with software, solutions, and services to help
  you run your business; more than 6000 Employees

• Global Services Contracts & Operations Senior Manager

  BMC Software
  Jan 2010 - Jan 2012

  Conseil à la vente et à la mise en œuvre pour les équipes services
  • Revues et négociations des contrats pour l'organisation Services des dossiers supérieurs à 250K$ (Valeur moyenne par trimestre 7,5M$ pour l'Europe).
  • Coordination & Interface avec les différents intervenants impliqués dans la mise en place des contrats (direction des ventes, Direction projet, avocats, financiers).
  • Responsable de la normalisation des contrats et de la gestion des risques contractuels.
  • Amélioration de l'efficacité des opérations contractuelles (règles de vente, standardisation des documentations).
  • Consolidation des données opérationnelles et support aux négociations commerciales.

• Consulting Services Operations Senior Manager

  BMC Software
  Jan 2006 - Jan 2009

  • Gestion des Opérations et des méthodes basées sur PMI et ITIL de l'organisation Services en coopération avec l'équipe monde pour les Directeurs, les Vendeurs, Chefs de projet (40 personnes). Définition des offres de services. Développement des compétences des Chefs de projet.
  • Gestion de l'équipe des Operations Services (Assistantes, Ressource Manager, Chef de projet) répartie sur le territoire européen (9 personnes). Construction et mise en place de nouvelles applications de gestion de l'entité. Gestion de la croissance du business (+30% par an) à coûts constants.

• Manager d’équipes (avant-vente et Services)

  BMC Software
  Jan 2004 - Jan 2006

  • Vente et mise en œuvre des solutions BMC avec une équipe de 12 personnes (Chefs de projet, architectes, consultants). Construction des offres packagées de services.
  • Support auprès des commerciaux pour la vente des services.