SAP SUPPORT
Mission
Appointed as FICO Analyst in the SAP Center of Excellence (CoE) as responsible for the analysis, design, configuration & support of the SAP FICO areas to meet the business needs of the Europe’s leading aircraft manufacturer Airbus
Worked closely with the business to deliver, maintain and troubleshoot and enhance SAP functionality, the FICO Specialist adds value to the SAP CoE through their knowledge of the FICO module and knowledge of its integration with other modules
CONTRIBUTION
Roles & Responsibilities
Facilitate the implementation and support of SAP Financials (focus on FICO)
Perform detailed analysis of complex business process requirements and provide
appropriate system solutions; identify, interpret, validate and document customer
requirements
Facilitate workshops to collect business requirements
Map client business requirements, processes and objectives; develops necessary
product modifications to satisfy clients' needs.
Design, customize, configure and testing of FI/CO modules.
Identify gaps, issues and work around solutions.
Act as liaison with client for troubleshooting: investigate, analyse, and solve
software problems.
Document functional designs, test cases and results.
Proactively identify and propose business process and/or system enhancements
Provide consulting services on both new implementations and existing support
projects
Act as a liaison between the business functions and the technical team.
Provide training and user support as required
Work self-directed and independently; may act as subject matter mentor to more
junior members.
SAP Rollout
Mission
Due to the merger of INTERPLEX and AMTEK, I have been involved in the rollout of SAP in France to support the user in the different phases of the projects.
CONTRIBUTION
Providing SAP FICO training to SAP Key users and guidance on best practice of the module SAP FICO
Plan, elaborate, developed and deliver the FICO training based on the business need.
Understand the AS-IS concept, mapped the current process in SAP system
Demonstrate SAP functionality in workshop
Prepare the test data and assist the user during the Quality assurance testing
Responsible to support the central team in term of local business process support
Customizing and correcting bug in the testing environment.
Supporting the users during migration phase
Supporting the users in the go-live phase
Appointed to support the French users in the Czech republic for the additional company in assisting to understand SAP concept and terminology when difficult occured
Intervened when clarification was required from the French local users on the specific topic.
Helped the local users to perform effectively their tasks ( SAP transaction code) in the workshop
I conducted the French VAT workshop.
SAP FICO TRAINNING DELIVERED
FINANCE ACCOUNTING
General Leger (GL)
Process the GL Journal, creation of GL account, GL document clearing, GL document payment, reset clearing Item, Individual & mass reversal, recurring entries, automatic clearing, reports, Tax, currency, closing period activities.
Accounts Payables (AP)
Creation of vendor master record, AP document entry, Purchase Order, Down Payment, MIRO - Invoice processing, Vendor reports, vendor payment, automatic payment, payment terms.
Accounts Receivables (AR)
SD - Invoice Processing, Customer master record, AR document entry, Sale order, Customer reports, Customer payment, payment terms, debit and credit memo creation.
Fixed Asset Accounting
Asset master Record creation, MM- Purchase Order, Asset Acquisition-Vendor, Asset Depreciation, Asset Retirement, Asset Sale with Customer, Asset retirement with scrapping, Reports.
CONTROLLING
Creation of cost Element, Cost Element Group creation, Creation of Cost Center, Profit Center, Activity type, Statical Figures etc.
Mission
As per GE business requirement to implement the third currency in the SAP system,
I am involving in the third currency implementation as member of the Information System Team.
CONTRIBUTION
I analyse the business requirement
Analyze business requirements (e.g., information need, business processes, configuration setting) by conducting information-gathering sessions with clients, analyzing the information and being able to document an accurate understanding of their business requirements and mapping of those to SAP business processes.
Analyze the impacts of the 3rd currency and deliver recommendation
Elaborate the test strategy including the test plan, methodologies, processes and tools for testing of functionality and define the test landscape
I develop test plans (e.g., test objectives, test cases, test data, test scripts) for executing unit, integration, system or acceptance testing in order to ensure the solution meets the business requirements.
I conduct business workshop, meeting, conference call with the business and different members of the information system (IS) and Information Technology (IT) in order to deliver effectively and efficiently the solution
I prepare the customization requirement for the IT team
I Transfer the Testing knowledge to the new resource
I supervise and execute the Unit test.
Mission
Joined the FICO team in developing and maintaining a global business critical application portfolio.
I developed continuous improvement work packages for the FICO area of the system.
CONTRIBUTION
Involving in the business process improvement
Responsible for delivery of L3 Support and Change Request Development on time and on budget
Building relationships with core users to ensure support and work effectively with all areas of the business
Responding to incidents and problems in a timely and accurate manner and ensure that SLAs are met
Accountable for all queries regarding the configuration and customization within FICO area of expertise
Providing timely updates and responses to support requests
Verifying the priority and severity of support requests
Conducting root cause analysis and accurately document the reported issues and resolutions
Ensuring accurate categorization of incidents and problems
Providing support and mentoring to resolve problems escalated from lower-levels of expertise within the organization
Liaise with 3rd parties on issue resolution as required
MAIN SAP FICO CONFIGURATION AREA
Configured Company Code, Global Settings, Posting Period Variants, Fiscal Period Variants
Created GL accounts, configured Purchase and sale Tax.
Created Customer Master Data, , Terms of Payment
Defined Credit Control Areas and set Credit Limits and Risk Categories for Customers.
Configured and Implemented best practices in Accounts Receivable, Dispute Management and Credit Control Area.
Configured Dunning Procedures for customers with outstanding balances, which involved Creation of Dunning Proposals to printing the dunning.
Configured Payment terms, automatic payment, bank statement
Configured the main setting in controlling
Configured the cost centers, profit centers.
Configured the new ledger SD-MM integration setting
Mission
Involved in the Power invoicing, project in coordinating the integration activities relating to the integration of SAP FICO and Fenix Endur system (an invoicing Power application)
CONTRIBUTION
Analyzing the business requirements
Participating in the design phase
Supporting FICO issues
Delivering training to the key users
Involving in the integration test
Creating the test plan, test scenarios, test cases
Raising defects, retest the test scripts using HP ALM/ HP QC and Working in collaboration with team onshore and offshore
.
MAIN SAP FICO CONFIGURATION AREA
Corrections made in the configuration settings for different company codes as per the client’s requirement
Customizing and configuration of various areas of IMG activities including
General Ledger master records
Account receivable/ Accounts Payable
Automatic Payment and automatic bank statement
House banks
Cash Journals
Taxes on sales and purchases
Asset Accounting
Basic setting of Controlling
Cost Center and Profit Center Accounting, internal orders, Profitability Analysis
Integration FI with MM and SD
New Ledger configuration
Mission
I joined the EBO project in the realization phase in supporting role where I provided second support in helping the business to solve daily incidents and designing a specific business process to integrate the scanner with the asset accounting in order to meet the legal and the business requirement for the Germany rollout and supporting GL/AP/AR/AA issues relating to the data migration and Cut over activities.
CONTRIBUTION
User’s requirement gathering
Customizing the asset ...