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Main area:
- Order Entry and Shop Management.
- Resource & Inventory Management.
- Dealers Management.
• Full convergent migration project (Mobile Prepaid and Postpaid, Fix, ICT).
• Develop business architecture using requirements such as scope, processes, alternatives, and risks.
• Analyze client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
• Communicate client’s business requirements by constructing easy-to-understand data and process models.
• Maintain mutual understanding of client processes and procedures by liaise between business and technical personnel to ensure a mutual understanding of processes and applications.
• Collaborate with system developers to automate manual processes,
• Contribute with other functional areas such as Billing, Cash & collection
• Examine potential risks and develop proper mitigation plans.
• Project Planning.
• Technical responsibility for the implementation of the solution/change request
• Analyzed client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
• Developed business architecture using requirements such as scope, processes, alternatives, and risks.
• Achieved project objectives by managing project team activities and coordinating with all project stakeholders.
• Partnered with on-site and Back Office developers to automate manual processes,
• Kept project scope, budget and timeline controlled by following the Change Management procedure.
• Performed quality assurance, system integration and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of enterprise implementations
• Studied potential risks and develop proper mitigation plans.
• Built Day to Day technical relationship and communication with the customer
• Drove the project by managing the technical activities (including, Workshop, Specifications, Configuration, Development, Integration, Acceptance, Team management)
• Guided all teams through full product lifecycles and provide technical guidance and assistance as needed.
• Having Solution Design & Implementation
• Partnered with on-site and Back Office developers to automate manual processes,
• Kept project scope, budget and timeline controlled by following the Change Management procedure.
• Performed quality assurance, system integration and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of enterprise implementations
Client: Mobinil Egypt Projects:
Providing 1st level of Support and managing change request.
• Directed and managed E2E project development.
• Planned project tasks and execution, follow up project team members' progress and generate regularly reports on project progress and managed the issue log.
• Established project objectives, analyzes the project proposal and collaborates with the management
• Validated Solution Design & Implementation
• Managed project change requests and impact analysis
• Guided all teams through full product lifecycles and provide technical guidance and assistance as needed.
• Oversaw development, test, deployment, and support. Communicate status with stakeholders, and resolve issues in a timely manner.
• Participated from internal validation of data migration from BSCS V8 to BSCSix 3
• Supervised the 3pp integration with new system and follow up the activities and plans.
• Baseline Setup from BSCS V6 to BSCS ix R2 including LHS BSCS iX billing and customer management system installation, configuration and customization
• Solution architecture and technical specifications development (rating specification, Provisioning)
• Assessed CRs (Change Requests) coming from Business, and providing effort estimation, and delivery plan
• Provided technical support to SIT/UAT/Training teams
• Pre-migration & Migration studies for one of the largest BSCS system: 5M postpaid + 50M prepaid contracts in migrated DB
• Performance Testing for all Rating and Billing modules (Fih,Rih,Cch,Rlh,Bch…)
• Unix HP-UX, High availability, shell scripting, monitoring (memory & CPU consumption) etc
• BSCS Database administration
• Configure the SDPX High availability on production environment.
• Administrate the Real time rating chain
• End to end testing of the Real time rating Chain (BFT-HC solution, BSCS SDPX, BSCS RATING chain)
• Production platform stability
• Administrate & Operate Rating and Billing modules (Fih,Rih,Rlh,Bch…)
• Performance Testing
• Configuration (Rateplan, Services, Cost Control…)
Migration from LDN (internet provider) legacy billing system to BSCS iX R2 (used for Mobile market) as a first phase for a full convergent system and in line with Mobile project delivered within Alcatel-Lucent
Client: Back Office Activities:
Preparation (as high level) new Architecture with BSCS IxR4 & Full study for BSCS Migration with/without full CbiO.
Migration from BSCS 6 to BSCS iX R2 including 40 third parties management (2009-2010)
LHS Malaysia 01/2009 - 04/2009
• Configure the SDPX High availability on production environment.
• Administrate & Operate SDPx, Rating and Billing modules (Fih,Rih,Rlh,Bch…)
• End to end testing of the Real time rating Chain (BFT-HC solution, BSCS SDPX, BSCS RATING chain)
• Production platform stability
Client: MiTV Malaysia Formally U-Mobile
Projects:- SDPX - Full prepaid- postpaid convergent solution
