Technical Customer Needs study (VoLTE, 5G, IoT, MVNO Interconnexion)
Act as the primary point of contact for Customers
Build the final technical architecture Solution (BM, NFV and Cloud solutions)
Build and maintain relationships with the customers
Respond to RFPs, RFIs and RFQs and deals negotiations
Presales study and Support for Sales deals
Security Solutions Area (SMS FW, SS7&DIA FW, GTP FW, Voice FW etc…)
Roaming Solutions Area (Steering, Policy Control, Virtual Home etc…)
Administration of Roaming and mobile services
Tracking and resolving issues within SLA times.
On site support for regional accounts.
Ensuring optimal performance of implemented S/w
Providing backup help.
Work with engineering teams to resolve issues.
Maintenance and administration of operating systems, hardware and software
(Sun Server, Linux servers)
Oracle database administration.
VAS Roaming Anomalies handling
Fraud prevention
L3 Troubleshooting
Administration of Roaming and mobile services
Tracking and resolving issues within SLA times.
On site support for regional accounts.
Ensuring optimal performance of implemented S/w
Providing backup help.
Work with engineering to resolve issues.
Maintenance and administration of operating systems, hardware and software (Sun Server, Linux servers)
Oracle database administration.
VAS Roaming Anomalies handling
L3 Troubleshooting
Core Voice Referent at DIVB SFR
R4 Projects Integration and Validation SFR Labs (NSN MSS & MGW, DNS,
OSS)
R4 Platforms projects managing (MSS, MGW, DNS, OSS)
VoIP Platforms projects managing (CS2K, IMSS, SONUS)
NGN Environment projects managing (MGC10, E10, SBC ACME)
R4 Anomalies handling
Core Voice Referent at DIVB SFR
R4 Projects Integration and Validation SFR Labs (NSN MSS & MGW, DNS, OSS )
R4 Platforms projects managing (MSS, MGW, DNS, OSS)
VoIP Platforms projects managing (CS2K, IMSS, SONUS)
NGN Environment projects managing (MGC10, E10, SBC ACME)
R4 Anomalies handling
Ramp up procedure redaction
Troubleshooting and support for VSR phase
Technical Team Leader
Technical Support L2 (ALU BSS)
Planning elaboration
RAN 2G Project managing
Customized Methods Redaction
BSS Software Migrations
BSS Software Validation
TUNISIANA” (Technical Department)
VAS (Value Added Service) Platforms Integration
MSS Pooling Study & Implementation
Project managing
Multi A Study
MSS DB optimization
CS core R4 Trouble shooting
Flexi BSC Integration Project Manager
Gemini experience for NSN Flexi BSC Integration
R4 NEs Integration and Trouble shooting
Routing Signaling Traffic
SCCP Routing realization and Optimization
MGW and BSC/RNC Integration
New MGW and MSS Features Introduction
Tunisia “TUNISIANA” (Technical Department)
MGW for R4 Introduction Study
R4 Generalization Project
3G Vendors Solutions Evaluation
EDGE Generalization
MCS 09 Generalization for DCS Band BTSs
New MFS MX introduction
BSS KPI follow up
Project managing
BSS studies for Complicated Area
BSS Project Manager for Summer Plan
BSS interface for R4 project: migration of Alcatel Lucent BSC to the NSN Media Gateway in order to perform codec tests, interoperability tests, HO tests…
Cisco Planning Project for BSC supervision and OMCR design
Max PDCH enhancement Project
Trial Abis Aggregation Data Project (Cisco CX2600 & Memotec Routers Trials)
Alcatel USB Modem Throughput Evaluation
VoIP Project Study
Study, Planning and Implementation Double GPU Project for MCS09 generalization for B8 and B9 Release.
Study, Planning and follow up Edge Generalization in TUNISIANA Network
Abis dimensioning Optimization Project (B8 and B9 Release).
EDGE Deployment (B8 Release).
Test of the Interoperability between both features TFO and AMR on Alcatel BSS using sophisticated mobiles and K15 tracer. Test of the inter-provider (Alcatel and Siemens) function of TFO feature.
Abis Planning, Dimensioning and Aggregation Simulator
Cisco Routers MWR1941 trial
Study, Optimization and realization of BSS Network Design
Monitoring of GPRS and GSM KPIs using RNO/ NPO, Astellia, SPOTS etc…
BSS KPI analysis (GSM, GPRS and EGPRS) with SPOTS, RNO, RNM…
BSC, BTS, MFS and TRAU integration.
Gb, Abis and GCH interfaces Dimensioning
Preparing the new equipments integration (BSC, MFS) reports and the Work orders to be executed
Study of HLR Road MAP for the introduction of IMS and 3G services. (Development of an application for Traffic Evolution estimation at HLR level).