ITSM Engineers management team of 7
Business development management
Sales and Pre-sales ServiceNow, Bomgar, Flexera, Cisco
Service Grid
Engagement management
Channel management
Operation management
Partners relationship
ITSM and ITIL consulting ServiceNow
Project Manager AXA Tech - NESD Deployment phase 1
Project Manager on ServiceNow deployments
Business processes consultant
Implementation of ServiceNow for different Imakumo
customers Incident, Change, Problem, HR, Discovery,
BSM, Catalog, Portal, etc
Up sales to customers based on their needs and
requirements
Various systems administration Windows Servers, Citrix, VMWare, HP Storage, MS Exchange, etc.
Project Manager for email archiving solution deployment
Best practices consultant for Infrastructure Management backups, updates, security, etc.
Contributor on many projects strong authentication,
CMDB implementation, Mobil Iron platform, etc.
Project Manager on Exchange 2013 migration
Exchange 2010 daily admin 10 000 mbx
Deployment of a POC Lab for the migration on VMWare 5.1
Project manager on different projects Exchange
migration, new architecture deployments, etc.
System engineer for several banks Windows, VMWare, Citrix, Exchange, etc.
Archiving engineer Symantec E-Vault
Level 3 support
Project manager on different projects Exchange
migration, ServiceNow implementation, new architecture, etc.
System engineer Windows, VMWare, Citrix, Exchange, etc.
Business process consultant on many projects Citrix
migration, VMWare migration, AD migration, etc.
Level 3 support
Team manager for a team of 10 tech support specialists
CGI
Project manager for the deployment of KPMG new laptops
400 units
System Engineer Win 2000, 2003 and 2008, Exchange,
Novell, Citrix, VMWare, Groupwise, Cisco, Backups,
Security, SAN, etc.
Implementation of DR plans for multiple companies
Level 3 support
Project manager on different projects Exchange
migration, new architecture deployments, etc.
Team leader for 3 tech support specialists
System engineer for several customers Windows,
VMWare, Citrix, Exchange, etc.
Business process consultant
Level 3 support
Computer store manager with 10 employees
Corporate sales of high end computers, servers and peripheral
Level 1 and 2 tech support
Software programmer
System administration and design
Technical writer for some IT related magazines
Trainer on IT related fields for end users and corporate users