Projects: Beijing Mobile (Beijing, China), Sichuan Telecom (Sichuan, China)
* Key Responsibilities:
• Essential team member of Beijing Mobile requirement team to gather customer management requirements for prepaid and postpaid businesses, residential and corporate customers. Worked closely with Amdocs professionals to outline the customer and financial structures for Beijing Mobile’s Billing System.
• Functional Architect of Beijing Mobile integration team to realize the Billing/CRM data model mapping, event mapping, and detail product mapping.
• Provided comprehensive billing knowledge and experience to Sichuan Telecom Billing Team on integration and billing customization subjects.
• Worked closely with the Arbor configuration team to complete the detail design for integrating between Billing and Data Warehouse.
Project: Polish Telecom (Warsaw, Poland)
* Key Responsibilities:
• Involved in migration of seven smaller and different databases to a single integrated database for Polish Telecom. My responsibility covered the usage data conversion, including analyzing customer legacy databases, designing and developing the conversion program.
Projects: Singapore Telecom (Singapore), Spark (Taiwan), Cable & Wireless (Virginia, USA)
* Key Responsibilities:
• Brought on board to Singapore Telecom to provide support for System Testing Team to redefine system testing strategy and approach.
• Ensured client confidence in Accenture solution by demonstrating extensive billing expertise to the client manager and conducting training sessions on Arbor BP for Accenture and client personnel
• Supervised the Billing Interface Team to successfully implement the interface tools between Arbor billing system and four other systems (Clarify, BillDat, Unisys, Banks) for Spark. My main contributions included finalizing interface approach and solutions with functional and technical design.
• Delivered excellent billing solutions to the unique Taiwanese Telecom market and gained respect of client management and end-users.
• Coordinated and conducted training sessions for Accenture and client personnel for numerous projects.
• Worked with a team to implement Arbor/BP for Cable & Wireless USA. My role was the lead programmer to deliver the data conversion program and billing interface package.