Project manager and process analyst in programs improving service quality and effective communication with clients and users.
● Internal project: development of the business case with different scenarios to start an additional training business next to our consultancy line. Analysis
of formats, business models, delivery options, accreditations, investment
analysis and success probability planning.
● Major bank: implementation of process management in the IT organisation
to improve stability and efficiency of service delivery and user/business support processes. Functional analysis, technical validation, project steering
and testing follow up for implementation of an automated service management platform.
● Digital transformation, governance and distribution of client data in an AGILE environment
● Robotic process automation (RPA) for on-boarding new customers
● Digital distribution of portfolio statements to Corporate Customers
● GDPR : Anonymization of client data in the repository systems
● CRS : Automatic definition of the client tax profile
● MIFID 2 : Improvement of the distribution of information to customers
● Expertise contribution on the Wealth Management tool (Triple A)
● Performance calculation and attribution
● Stock market orders and constraints management
● Interface of operations, client and instrument data
● Implementation of new features in a Business Intelligence tool (Cognos) and in Triple
A
● Automatic distribution of portfolio statements to Asset Management companies using
Triple A data
● Customization of financial reports for the customers using a Business Intelligence tool
(Cognos)
● Automatic reconciliation of financial data between the Core Banking System using the
Business intelligence tool (Cognos) and Triple A
● Set up of data interface for financial products and derivatives managed in a new
back-office tool (Calypso)
● Participation in specifications of Front Office applications for Société Générale Group
● Wealth Management tool (Triple A)
● Customer Relationship Management tool (Avaloq)
● Customer website
● Integration of new set of data in the Business Intelligence tool (Cognos) :
○ Risk data
○ Financial products data
○ Customer data
● Implementation of new modules in the Wealth Management application (Triple A)
○ Advanced Performance Attribution
○ Advanced Constraints management
● Participation in the set up of the new :
○ In house Customer Relationship Manager tools
○ Private Banking customer website for SGBT Luxembourg
○ Portfolio statements
● Participation in cross-over projects on regulation (MIFID), Tax (FATCA, European
Savings Tax Directive) and Risks (Basel II & III)
● Participation in the reorganisation of the Purchasing Division
● Participation in the selection process of the main providers for Telecom and Network
services and equipments
● Contract negotiation with the providers.
● Participation in the creation of the Purchasing Department
● Participation in the selection process of the main providers for the Telecom network
equipments
● Contract negotiation with the main providers to set up the Telecom infrastructure.
● Project management, specifications, participation in the selection process of the
providers and test validation for the following projects:
○ Renovation of the main command centre and of control and detection
centres for the French Airforce
○ Achievement of fighter plane and helicopter flight simulators for the Air Force
and for the French Army