• Technical Consultancy for deploying solutions mainly upgrade and performance tasks.
• Technical fellow for local team leading projects
• Consultancy and deploying solution at customer's end, working on many project with European
customers for Miscellaneous short, middle and long term assignments.
• Part of implementation team for a migration project to the Windchill new release solution, with adoption and process definition as well as support management in the Aeronautical area.
• Consultancy and deploying solution at customer's end, working on many project with European
customers for Miscellaneous short, middle and long term assignments.
• Part of implementation team for a migration project to the Windchill new release solution, with
adoption and process definition as well as support management in the Aeronautical area.
• Helping and support Windchill solution's customer on Installation, system integration, clustering, replication.
• Database Administration.
• Working with System Administrators, Field Consultants, Developers, and Engineers to diagnose reported software issues related to deployment, customization or operation of PTC’s Enterprise Product Life-Cycle Management System;
• Enabling the improvement of product development processes through deploying out-of-the-box solutions;
• Investigating the current business processes to identify problems, complexities, non-value-added steps, and inefficiencies that could be improved;
• Contributing to PTC’s intellectual property and assets through research, documentation of leading practices, examples work products and methods development;
• Training, mentoring, and participating in continual training and personal improvement.
• Managed and developed a hosted environment which Company uses a PLM solution for document management.
• Enhanced end users’ understanding of PLM by delivering group training sessions.
• Maintaining and supporting PLM solution (backups & reports) as well as assisting IT support on PLM area.
Professional Services team coordinator between tech. support and strategic accounts.
Instructor on servers’ setup for prevention of data loss, backup strategies, server supervising tools. Give onsite and offsite classes.
Projects
Lotto Sport Italia
• Upgrade of FlexPLM solution from 9.1 to 10.2 Release.
• Upgrade includes updating customizations (server side plugins and client side plugins)
• Implantation of FlexPLM solution based on costumer requirement.
• Work with team on multiple customizations (server side plugins and client side plugins)
• Analyze platform for Hardware and Software support
• Implentation and upgrade for test environment
• Upgrade customization for ERP Connector
• Implentation and upgrade for Production environment
• Support for post upgrade
• Enhancements
• Implantation of FlexPLM solution on test, training and production environments.
• Manage performance for servers
• Work with team on multiple customizations (server-side plugins and client side plugins)
• Implentation and upgrade of test environment
• Implentation and upgrade for Production environment
• Oracle to SQL Server Database Migration
• Support for post upgrade
• Enhancements