CV HyperMesh : Recevez facilement les profils qui vous intéressent

Exemple des missions de Mohamed-Ali,
freelance HYPERMESH résidant dans l'Isère (38)

• Tech Startup (SaaS, Analytics, Data Management, Big Data, Business Intelligence,

  General Manager - Sentinel Data - Health
  Jan 2019 - aujourd'hui

  Led the vision setting, strategic and commercial planning, SaaS Products Roadmap definition, and execution that enabled
  the startup to become a major digital Transformer and data based disruptive company in regional health Industry
  • Achieved the company scale-up and Data Governance setting: building revenues streams, mature SaaS products, Data
  analytics and insights, supporting roadmaps, built operations processes, drove business development, designed
  organization, and built team, achieved local and international expansion in Africa, and achieved steady market share.
  • Achieved 12% revenue growth YoY, Established +80% market coverage for the of pharmaceutical wholesalers

• EBRD– SIA -International
  Jan 2017 - aujourd'hui

  Assignment for Enterprise Growth Programs UK: EBRD Head Quarters
  • Leading Operational Excellence Programs within International High-Tech Group
  • Revenue Growth by launching Customer Success new business line
  • Operations Acceleration, Continuity Planning, Delivery Efficiency Optimization, Transformation
  of Program Management Office (PMO) for On Time, Cost and Quality Delivery
  • Growth enablement and BCP: Corporate University Implementation for Talents Acquisition
  • Knowledge Management Enablement
  • Revenue Growth by developing new banking product-based new line of Business

• CEO & Founder of Managed Business Solutions Technologies SAS

  France: MBS Technologies SAS
  Jan 2017 - aujourd'hui

  Performance and Transformations Management: increased
  Capacity planning by 15% to 22%, Time to Deliver reduced by 15% in first 6 month
  • Operations, Program and Projects Management: maturity assessment and improvements:
  Expected reduction of budgets variance by 30% enabling better margins
  • Risks Management and Business Continuity Planning (BCP)
  • Customer Support and Crisis model design and implementation: Customer Satisfaction
  increase by 55% in 6-month period; reduced crisis by 70%

• Present CEO & Founder of SRL ITO: Senior Consultant and Trainer

  Tunisia: SRL ITO
  Jan 2013 - aujourd'hui

  Senior Program Manager for Seamless organization transformation of company specializing in
  land and sea border security
  • Consultant in operational efficiency and delivery Transformation (Lead an Air Safety Academy
  to gain an ICAO Trainer Plus status)
  • Trainer and Coach in Management and Leadership series: Developing Management
  Intelligence for Senior and Top Managers; Developing Soft Skills for Middle and Top Managers;
  Team Management and Building, Time and Stress Management

• General Manager of an Airlines and Airport technology
  Jan 2010 - Jan 2012

  solutions and IT outsourcing services Company (TND
  14Millions).
  TUNISIA: Aviation IT
  Services Africa (AISA)
  • General Manager of an IT outsourcing Joint Venture (Euros 7 Million Turnover, more than 130
  employees)
  • Responsible for Business transformation, operational excellence, performance improvements,
  and Responsible for P&L and overall cost effectiveness (reduced delivery cost by 20% and
  implemented lean six sigma management)
  • Successfully lead negotiations for optimal contractual and financial conditions with suppliers
  (average reductions 3% with an ongoing 2% YoY reduction)

• Senior Operations Manager

  HP Global Solutions Center Tunisia FRANCE and TUNISIA
  Jan 2008 - Jan 2010

  • Delivered Transformation and offshoring for French Speaking Support in Tunisia (TCV 120M$):
  reached Operations Cost efficiency, transformed local badged and partners labor by upskilling
  on critical support functions for cost control,
  • Achievements: Steady Improvements of Customer Satisfaction by 65%; Reduced delivery cost
  by 20% YOY and implemented lean management;
  • Transformation and offshoring of Printing Operations Services from Netherlands to Tunisia:
  • Achievements: YOY Savings of 200K$ , Customer Satisfaction YOY 82%
  • Responsible for the readiness of new HP Tunisia Offshore HP Entity transformation, massive
  recruitment of employees and new site readiness.
  • Management & Implemented Business Continuity Plan – BCP – on WW and Regional Levels.
  • Negotiation with Officials, councils and unions

• Product and technology Readiness Program Manager

  HP Edgeline MFP introduction (globally) FRANCE: Hewlett-Packard
  Jan 2006 - Jan 2007

  • Leading and Management of the Product Edgeline worldwide (from manufacturing to exit)
  readiness program according to timelines, quality and Go to Market requirements (Leading
  technology enabled by multi million total investment -confidential- )
  • Leading and Management of the overall Technology Services Portfolio Readiness Program (more
  than 2M$ budget).
  • Leading the structuring of the program and projects and resources staffing and management of
  virtual teams (+65 Resources spread over 4 major work streams).
  • Leading Quality ODS (Operational Data Store) for collecting devices data and metrics from the
  installed Customer printers for continuous product improvements.

• Program Manager

  Worldwide Quality Assurance & TestingGlobal HP Managed Printing Services (end 2end) Solutions FRANCE: Hewlett-Packard
  Jan 2006 - Jan 2007

  • Creation and setup, staffing and management of an end 2 end testing and quality team in
  Shanghai – China for the overall e2e Imaging and Printing MPS IT solution (1 Team Leader, 5 to 11
  senior testers depending on workload) – Reached Total 95% reduction of % of Escaped Defects
  (during first year of service)
  • Quality Assurance and Delivery Time monitoring and performance improvements (Gain
  • Design and Implementation on an innovative end 2 end testing methodology
  • Responsible for the planning, definition, driving execution and closure of testing major Business
  initiatives.

• Worldwide Operations Support Program Manager

  Global Managed Printing Services FRANCE: - Hewlett-Packard
  Jan 2005 - Jan 2006

  • Definition and implementation of an overall WW business Continuity Plan, escalation and crisis
  processes, across the Global Business Units, Escalation teams and business operations and
  delivery team. Lead to Improved Consolidated Customer Satisfaction by 40%; on site support
  workforce cost avoidance of 25%;
  • Driving the hiring process in the US to implement this process and train the new hire to take over
  the role of Single Point of Contact for Major Business escalations (100% Renewal Contract and
  more engagement US Federal Customers)
  • Performance Monitoring and optimization of Worldwide support operations
  • Management of Customers business escalations with major accounts such as FORD, US Postal
  Services – USPS – (3 Month Services Implementation plan to solve crisis) – USPS named HP as
  preferred partner in 2005/2006
  • Management of a Worldwide Operations Support and SME team (budget of 750K$/year).

• Jan 2003 - Jan 2005

  Worldwide Program Manager for Services and Supplies
  Delivery (Global Managed Printing Services)
  FRANCE:
  Hewlett-Packard
  • Business Planning (Roadmap) for Delivery of Services & Supplies for the Global Managed Print
  Services Customers.
  • Definition and implementation for the delivery processes and systems to enable MPS Services
  and supplies fulfillment for the Enterprise direct Managed Print Services – MPS - Customers.
  • Leading a parallel program to define and implement set of capabilities to enable Channel
  Partners to deliver I&P Services as part of “Partner Sell and Deliver Program” with TS SMB &
  Partners organization.
  • Management of IT and regional operations Teams and projects manager to implement and
  deploy the IT capabilities and process for services and supplies ordering and delivery.