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Lead, design and facilitate business engagements to establish scope, project objectives, outcomes and expectations on Data Management.
Support, inform and document the Legal and Commercial decisions between SB & LBG concerning Data Management.
Identify and review data sources and agree data treatment to apply to releases data.
Produce an outline approach to the delivery of Data Management treatments for business data.
Prepare cost estimates for Sand Data Management analysis and implementation activities.
Assist with the delivery of a project plan, costs and summary of agreed Data Treatments to Joint Exec.
Manage Stakeholders both internally within LBG and externally within SB and champion the business analysis function.
Support joint Working Party meetings with SB and support the various Business teams during their analysis
Build a schedule for Business data source reviews for the programmes releases.
Management of Risks, Issues and challenges, including escalation where necessary.
Management of multiple programmes, technical & business Workstreams c25 on their readiness status leading up to and a single Cutover Event designed to divest Williams & Glyn from RBS and create a new standalone Bank.
Support and development of the readiness and assurance framework implanted by the programme
Design and implementation of the Cutover Readiness processes and questions to determine a Workstreams readiness status.
Support and management of the Workstreams through multiple readiness assessments leading up to Cutover
Management of Workstreams to a baselined plan to ensure delivery and programme milestones
Overall Risk Management responsibility for the Cutover Readiness Workstream.
Readiness analysis of Workstream submissions to determine and report to Executive level key trends and MI
Management of core readiness metadata used to perform complex data modelling and reporting.
Support for the Cutover Readiness Programme Manager.
Management of a key 3 party PWC contracted to provide oversight and assurance on readiness responses, evidence and artefact provided by Workstreams.
Accountable for the delivery of all business analysis deliverables on critical PPI reconciliation programme, specifically by analysing and documenting processes and systems within the scope of the project.
Identified key business change opportunities and gained sponsorship to initiate and undertake the changes
Implemented appropriate information gathering techniques to deliver business requirements.
Reviewed current BAU processes and suggested process improvement.
Liaised with other parts of the business and stakeholders to ensure e2e designs satisfy Regulatory/business/customer strategy i.e. operational effectiveness, cost efficiencies etc. and align to Global Payment operating models as appropriate.
Rainbow I and II Programme major UK divestment
Service Agreements Workstream
Project management for the Transitional Service Agreements TSA workstream including risk management, planning activities and stakeholder engagement through project forums
Assist with the implementation of the Target Operating Model for the Operational Service Agreements including Payments BACS, CHAPS , Paper Clearing transactions made by any customer using paper Cheque, Credit or Debit vouchers . Markets IRD, Microrates , Tax
Provide project control / governance / management of Change Requests, Risks, Issues, Assumptions and Dependencies affecting the Logitstics and Mailroom Service Agreement workstream which encompasses the voucher collection service Delivery to the voucher processing centre / Remote Image Capture site , Euroclearing vouchers sent to Mail Hub using Internal mail process and Centralised Unpaids Unit CUU to branch .
Ensure there is full consideration of operational and business risks.
Confirm readiness for Implementation and provides Go/No Go decisions
Review estimated operating costs to be included in Operations Cost Model and agree a mechanism for processing these for billing/invoicing purposes.
Service Management Workstream
Implementation of a Service Management Framework that manages the provision and health of any delivered services between two organisations including domestic/complex payments Paper Clearing .
Produce Business requirements definition and organise corresponding functional specification review.
Responsible for BOM design / definition to Level 3 including HiHo and embedding into RBSG functions.
Ensure service agreement BOMs include all hand-ins and hand-offs and relevant amendments to accommodate the agreed Service management disciplines.
Develop contract schedule, organise legal review / sign-off and negotiation support to contract execution
Develop Cost model and Billing model.
Organise UAT/Simulation approach, scripting and execution.
Manage the design, documentation and implementation of the Service Management model required to support the Rainbow Bank s customer base in conjunction with the Rainbow Business
Lloyds Banking Group Project Manager / Business Analyst May-2008 to Oct 2010
Wholesale Treasury and Trading
Delivery of a major project within the programme to provide trade information for all products traded within the combined Lloyds TSB and HBOS heritage.
Analysed the quality and scope of Management Information from Front to Back Office
Worked with global front-to-back stakeholders primarily Derivatives Operations, Finance and the Business Unit to define business requirements and process design
Analysed Products and booking structures of all the products traded in LTSB and HBOS heritages More than 140 products analysed from structured products, Fixed Income products, Loans and deposits and FX products
Responsible for all project management activities from initial start-up through to live implementation.
Responsible for systems testing and UAT
Completed weekly reports for Senior Stakeholders Chief Operating Officer and head of Business Management Support highlighting project status and escalating Risks, issues and dependencies where necessary
Produced all documentation throughout the full Project Lifecycle including Project Plan, Terms of Reference, Functional and Non Functional Requirements, Implementation Plan, Testing Strategy, Testing Plan, Release Plan.
Change Management HBOS integration into LTSB Operating Model
Produced functional specs and business requirements documents for change Management projects such as Front Office MI Pack.
Developed Access Database for the HBOS Sales team Documentation on Master agreement , including test requirements gathering, production of test plans including defect reporting and tracking issues
Provided IT support on the integration of new HBOS processes into LTSB infrastructure
Analysed and gather data for Management to assist in running the business
Automation of manual tasks to generate reports and data extract
Enhanced Management Information to be fully compliant with current / future regulatory requirements
Establishment of a Model B clearance and settlement service offering for UK, French and International securities for European correspondents
Chaired relevant status meetings and ensure actions are documented and being followed up on.
Set up the membership arrangements for access to the UK market LSE, Euroclear and LCH and Swift BIC.
Worked collaboratively with other members of the SGSS and the French clearer infrastructure team in successfully establishing the interface requirements.
Demonstrated understanding of testing requirements and deliverables by record and track the expected results and log all issues and provide testing status updates.
Delivered accurately and timely the requirements assigned, this includes providing regular updates and escalating known issues, minuting meetings, recording actions and follow up on actions assigned.
Continued programme of work to off-shore SG processes to the facility in Bangalore
Worked closely with other members of the project group in support of testing.
Resolved timely the actions assigned.
Delivery of business use cases.
Co-ordinated the productions of the induction training pack which is now being utilized as the as part of the standard induction pack for all new members of staff.
Project to increase SG netting capability outside the settlement system Gloss
Involved in the complete systems development lifecycle from Project Management to gathering of user requirements and clients specific, acceptance and Regression testing and deployment of the solution.
High volume client on boarding
Analysis of business/IT requirements and impacts on existing systems through continuous liaison with all business areas to access business requirements and developers to access technical impacts.
DMA capability to enable SG for the Austrian market