PMO Network

Network Technical Project Manager

DESCRIPTION OF THE VARIOUS ACTIVITIES

Global mission

• The Network Technical Project Manager is part of the Global Infrastructure Network team and operates in a Global environment.

o Provides advice, support, information in his area of expertise to peers.

o Works in tight relationship with other IT Infrastructure teams.

o Takes an active role in standardizing the network of the group by following an established standard and ensures that delivered services comply with business needs.

o Participates in the design, implementation, and deployment of the Network solutions.

Technical Perimeter

• Palo Alto, Fortinet, Zscaler,

• Aruba, Cisco, Extreme Networks

• Azure Vnet, ExpressRoute,

Project

• Be responsible for the end-to-end planning of migrations by establishing prerequisites and the migration plan, monitoring the progress, and following the post-migration,

o Plan the administrative part with the creation of changes, tickets,

o Participate in Change Advisory Board (CAB) meetings,

o Monitors progress to assure deadlines, standards, and cost targets are met.

• Manage project portfolio and provide ad hoc reports to her/his management and project managers.

Operation

• Publish monthly dashboards with provider’s SLAs and KPIs

• Manage the lifecycle (from commissioning to decommissioning) of services provided by the service providers

• Support, organize and follow up operations management routines on a regular basis (production start-up, analysis, and management of level 2 and 3 incidents, backup)

• Apply IT security policies related to the infrastructure’s company.

• Analyse and propose solutions for continuous improvement.

• Ensure the tracking to have an efficient and competitive infrastructure in line with the new needs of the company.

• Manage capacity planning.

RATTACHEMENT

 (Hierarchical links, department, liaison, status, responsibilities)

• Service: Group Infrastructure.

• Hierarchical manager: Global Network Manager.

COMPETENCES, CONNAISSANCES ET APTITUDES NECESSAIRES

(SKILLS, KNOWLEDGE AND ABILITIES REQUIRED)

(Savoir, savoir-être, savoir-faire)

(Knowledge, interpersonal skills, know-how)

Education and experience

• Typically requires BA/BS degree in computer science specialization, numeric systems, engineering or other quantitative fields.

• 10+ years of professional technical experience in management of complex technology infrastructure projects. An advanced degree is desirable.

• Mandatory

o Strong Experience in managing contracts with Service Providers and contractors

o Strong knowledge (10y+) on Network & Security technologies

o Significant knowledge (5y+) on Cloud Network Operation model

Competencies

• High levels of drive, energy, resilience, and a desire for professional excellence.

• Analytical skills, ability to analyse large scale data and identify downstream implications

• KPI-oriented mindset.

• A balanced mindset between technology and economic interests.

• Strong capacity for pragmatism, diplomacy and pedagogy.

• Capacity to build positive working relationships.

• Good spoken and written communication (English and French).

• Ability to work well in diverse, multinational teams (and matrix organization) and proven ability to influence others to achieve positive outcomes is essential.

• Ability to prioritize, re-schedule or adapt to changes.

• End user-oriented mindset necessary.

• Solution-oriented and pragmatic

• Concerned with making things work

• Innovative and open-minded

Knowledge

• Good effective Azure network management experience.

• Strong experience in Project Management (certification a plus).

• ITIL Practitioner or ITIL Service Manager level qualification a plus.

• Wide knowledge on technical IT infrastructure domain solution and suppliers.

• At least one expertise in the technical knowledge.

• Good knowledge on Network Management for a large and decentralized scope including Hybrid Cloud

• Knowledge of industrial context and OT a plus