Expert Modern Workplace

Nous recherchons pour un de nos clients industriel dans un contexte international un Expert Modern Workplace sur la défense.

Workplace engineer is responsible for designing, implementing, and optimizing IT solutions that support and enhance business applications

Area of responsabilities :

• Engineering & Projects
  
• Collect and organize demand from various business partners, ensuring that solutions address their needs while adhering to technical and operational standards.
  
• Leverage tools such as Microsoft Endpoint Manager Configuration Manager (MEMCM), Intune, Tanium to manage and deploy workplace solutions effectively.
  
• Present and document solutions for decision-makers, including IT Operations Directors, CIOs, business partners, and technical experts, with a clear focus on financial implications.
  
• Ensure global technical designs comply with architecture standards and best practices, fostering collaboration with technical experts across areas.
  
• Operation & Support
  
• Provide third-level support during incident and problem management processes, ensuring rapid resolution and minimal disruption to business operations.
  
• Manage and optimize image deployment processes using tools like MEMCM and Intune to ensure consistent and efficient provisioning of devices across the organization.
  
• Capability to manage Tanium SaaS environment.
  
• Contribute to the smooth transition of designed solutions into operational modes, working closely with the Delivery and Operations teams.
  

Expected results :

• Development of comprehensive migration and implementation of technical documentation.
  
• Establishment of a homogeneous service delivery model for IT infrastructure, aligned with global standards.
  
• Effective management of device provisioning, application deployment, and software updates through Tanium, MEMCM, Intune, and Software Center.
  

Required skills and qualifications :

• 5-10 years of experience as an IT architect with a strong focus on digital workplace solutions.
  
• Deep knowledge of workplace infrastructure (Windows 11,Tanium, SCCM, MEMCM, Intune, Software Center, application packaging, VDI, DaaS, smartphones, laptops, tablets, printing solutions), collaboration tools (Microsoft O365, SharePoint, Teams, Skype), and cloud-based services.
  
• Proficiency in IT operations, security, and identity management (IAM), with the ability to ensure compliance with global standards.
  
• A strong advocate for user experience, ensuring that digital workplace solutions are intuitive and accessible to all employees.
  
• Experience in managing change in international, multi-location, and multi-cultural environments.
  
• A proactive approach to staying updated on IT market trends and contributing to the IT tech watch.
  
• Skills in documenting technical designs and processes, ensuring clarity and consistency.
  
• Proficiency in French & English is required; knowledge of the industrial context is appreciated