François - Consultant fonctionnel MICROSOFT DYNAMICS AX

Dynamics AX 2012 deployment leader and functional specialist

General analyses, detailed analyses and set up of the modules Procurement, Quality, Planning, Production, Inventory Management, Sales, Management control
Expression of need and tests for specific developments
Realization of training materials and user training
Diagnosis and resolution of operating anomalies

Dynamics AX 2012 Specialist

Analyse and solve complex issues relating to functionality, data and processes
Identifying and recommending product customizations’, enhancements or solutions to meet business requirements and improve processes
Providing support to IT, regional Process Leads and business users for improving system efficiencies and maximize the solution performances

SUPPORT officer- SUPPLY CHAIN & PRODUCTION

First and second level support on supply chain modules for the brand “Make up For Ever”.
Provide helpdesk support to end-users, answer questions about standard AX and specific features ;
Research client issues to resolve complaints promptly ;
Escalate technical issues to appropriate service, document all issues ;
Generate report detailing common problems
Write functional specifications for France area or core model evolutions
Do unit tests for specific developments
Qualification, training and maintenance of a very specific quality solution grouping advanced functionalities
Implement the interfaces with e-commerce solution
Improve the interfaces with the new WMS solution

Deployment of the supply chain module AX 2009

General analyses, detailed analyses and set up of the modules Planning, Production, Procurement, Inventory Management and Shipping
Expression of need and tests for specific developments
Qualification of the solution
Definition of user rights, realization of training materials and user training
Items data migration and associated parameters, formulas, ranges and warehouse structure

Head of the supply chain modules AX 2009

Audit of the information system and the organization of areas related to the Supply Chain
Diagnosis and resolution of operating anomalies
Optimization of the set up and implementation of corrective actions on the modules in Production / Planning / Procurement
Highlighting specific failing developments, demand for correction and qualification of new development
presto,

Project integrator ax 2012

Project integrator ax 2012
Study of detailed specifications on Purchasing, Logistics, Stock, Planning and Production modules
Analysis and management of specific needs and functional gaps
Setting and qualification of the target solution

Audit and proposal of logistical and organizational solutions
Study and drafting of detailed functional specifications
User training & training videos creation

project officer to implement dynamics crm 2011

Settings of the "Sales", "Marketing" and "Customer Service" modules
Development of unitary and functional test cases

integration project of txt plan solution

Development of test cases
Writing user training materials
Training and functional assistance on site

supply chain consultant AX 2009

Creation of user manuals for the application
Study and drafting of detailed functional specifications
User training & training videos creation