Mohamed - Administrateur réseaux HP

Ref : 160627M001
Photo de Mohamed, Administrateur réseaux HP
Compétences
HP
LINUX
CISCO
EXCHANGE
OUTLOOK
ACTIVE DIRECTORY
JUNIPER
FORTINET
DNS
CITRIX XENSERVER
Expériences professionnelles

  • SR. IT ADMINISTRATOR – IT Security & Infrastructure

    TNIT (ABC-INFORMATIK) |
    Jan 2015 - aujourd'hui

    ROLES & RESPONSIBILITIES

    Contributed a major role in the implementation of customer infrastructures
    Implementing new backup strategy and IT disaster recovery plan (software/ hardware)
    Administration of Active directory and applying and auditing Group policies
    Configuring and maintaining mail servers (exchange, hmail and mailenable)
    Mailbox delegation permission modification based on request
    Implementing and maintaining IT Security policies
    Configuring and implementing IIS Servers
    Monitoring the Windows Server 2008 R2 and 2003 performance and space utility.
    Installing, Maintaining and Troubleshooting ESET Antivirus Server
    Troubleshooting access and permission problems to common resources, implementing security permissions on the windows 2012 / 2008 network.
    VMware (ESXI 5.1/5.5) administration
    Network and Security Engineering (routing , switching, firewall … )
    Linux web servers administration (Ubuntu)

    HEWLETT PACKARD ENTERPRISE - | October 2014 to October 2015
    SERVER SUPPORT ENGINEER – IT Infrastructure

    ROLES &RESPONSIBILITIES

    Providing support for the Users relating to Operating System, hardware and Network Issues
    Collect pertinent information from customer and document case details in Case Management system
    Provide leadership in technical problem management and the resolution of all issues, working closely with end customers and HPE remote and field support staff
    Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers;
    Technical troubleshooting of the Linux/Unix solution, to include Networking, SAN, storage applications and product issues.
    Manage customer issues, escalating to next Support Tier when appropriate.
    Escalation to management when requested by the customer and when the handling of the case may require
    Management involvement.
    Identify and contribute to projects to improve product support, customer satisfaction and team efficiency;

  • NETWORK & SECURITY SPECIALIST – IT Security & Infrastructure

    TECHPRO TN
    Jan 2013 - Jan 2014

    ROLES & RESPONSIBILITIES

    Network technical support
    LAN, WAN, VOIP administration
    Implementing, configuring Juniper Networks Firewalls
    Implementing, configuring EX series (Switches)
    Configuring Juniper Networks router virtual system
    Configuring EXTREMENETWORKS Switches (X250, X450)
    Configuring Vlans, DHCP, STP, routing protocols
    Configuring Cisco switches (catalyste 2960, 3560)
    Implementing Avaya IP OFFICE , Avaya ERS 3526

    PROJECTS: TELEPERFORMANCE, TABARKA BEACH, TALAN, FMCI, VANLAACK..

Études et formations

  • Engineering degree, IT Architecture and Cloud Computing from Private Higher School Of Engineering And Technology - ESPRIT (In Progress / final year )

  • Bachelor of information technology (Networking and Cybersecurity) from High Institute of Technological Studies of Communication of Tunis

  • Baccalauréat, with Honors from EL KEF Pioneer School

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