Hichem - Chef de projet BSCS

Ref : 150223A001
Photo de Hichem, Chef de projet BSCS
Compétences
Expériences professionnelles
  • solution integrator Consultant

    Mediation & BillingOoredoo Algeria
    Jan 2018 - Jan 2019

    MediationZone solution architect/solution integrator
    Worked as Project Manager for “MediationZone upgrade project” for Ooredoo Algeria operator.
    EMM implementation & configuration
    MediationZone 8 Installation & Configuration in virtualized env (ESXI).
    MediationZone code Implementation and development.
    BSCS Configuration & offer Implementation.
    Interconnect V9,V10 Configuration & Implementation.

  • EMM & Solution Architect/Solution Integrator Consultant Ericsson

    Jan 2017 - Jan 2018

    EMM 16 solution architect/solution integrator for Djezzy DBSS project.
    EMM 16 installation & Integration on a virtualized env (ESXI).
    EMM 16 Configuration & Implementation.
    Manage development team.
    E2E Change Request Implementation for mediation and BSCS billing platform.
    EMM & BSCS testing.

  • Team Leader

    Mediation & interconnect BillingOoredoo
    Jan 2014 - Jan 2016

    In addition of my previous responsibilities, I am responsible of the below tasks :
    • Preparing weekly workloads for the team & co-ordinating the daily allocation of work.
    • Motivating the team to achieve high standards and KPI targets.
    • Handling new client enquiries and business requirement.
    • Dealing with and resolving problems and issues related to BSCS, Interconnection & Mediation platforms.
    • Mentoring and training up junior and new staff.
    • Monitoring & reporting on standards & performance targets.

  • Senior Specialist

    Mediation ,Interco & RatingOoredoo (Wataniya Telecom)
    Jan 2007 - Jan 2014

    • Responsible for rating operational tasks (Queues, process, check, investigation & reprocessing rejection).
    • Responsible for roaming and interconnect part (BP configuration ,testing , implementation)
    • Configuration & testing for new services, Rateplan & offer.
    • Free units configuration.
    • Managed and established excellent relationship with the operators nationally
    • Validation of specifications for Mediation, Interconnect and Rating part for CBIO project.
    • Defining and validating rules for EMM File and Events.
    • EMM configuration , testing and troubleshoot problems.
    • Troubleshoot problems related to "rating,Roaming, interco and EMM" area on the CBIO Project.
    • Ensure monitoring and End-to-End configuration on INTEC platform, including ImE (Mediation device),IcT (Interconexion),OR (Optimized routing) and SPOE (Single Point Of Entry).
    • End to End integration for Mediation Zone platform (Mediation platform).
    • Ensure monitoring and all necessary configuration on Mediation Zone platform.
    • Troubleshoot problems related to rating, interco and mediation platforms.
    • Follow up the reconciliation data between different platforms (BSCS , MEDIATION, INTEC).
    • Implementation and configuration of new network elements (MSC,MSS, SMSC, MMSC, SGSN…) on BSCS database and Mediation system.
    • Providing raw CDR for various business processes (DWH, FM).
    • Writing various scripts and codes to automate the daily process.
    • …

  • Billing Specialist

    Wataniya Telecom
    Jan 2006 - Jan 2007

    • Investigate, solve and follow-up with involved services (if needed) problems on the different platforms .
    • Solve and follows up the customers complaints collected by customer care team
    • Manage groups and users on BSCS.
    • Monitoring and performing complete Billing operations of Interconnect.
    • Responsible for rating operations
    • Technical Team leader during the implementation, testing for Mediation Platform (Digital Route).

  • System’s Analyst

    CNEP Bank, Algeria
    Jan 2005 - Jan 2006

    • Responsible for Billing system.
    • Technical leader on Interbank electronic clearing system.
    • 3rd line support.
    • Developing applications for internal purposes using Oracle Forms.

Études et formations
  • Education
    September 2005 Computer Engineer University of ES-SENIA, Oran(Algeria)

    June 1998 Bachelor Degree Sidi Bel Abbes

    IT Skills
    • CBiO (Charging And Billing in One) .
    • BSCS 8 (Online Modules “KV,MP,EC,ES,IR”) & ,
    • Mediation Device (Mediation Zone)
    • INTEC platform (PREP , ICT , OR and SPOE)
    • Oracle SQL ,PL/SQL
    • UNIX Scripting, Perl scripting
    • Design and Architecture
    • Leadership

    IT Courses
    • Charging & Billing in One Overview (CBIO)
    • BSCS Experience
    • BSCS Customer & Contract Maintenance
    • BSCS Rating & Billing ADD-ONS (Module 1–3)
    • BSCS Rating & Billing ADD-ONS (Module 4)
    • Database Focus on Daily BSCS Operations
    • MM File and Event Surveillance
    • Multi Mediation 7 File and Event Processing and Configuration
    • Multi Mediation 7 File and Event Advanced Configuration
    • Multi Mediation 7 File and Event Surveillance
    • Multi Mediation 15 Processing and Configuration
    • Multi Mediation 15 Advanced Configuration
    • Multi Mediation 15 Delta
    • Multi Mediation 15 Surveillance
    • Multi Mediation 15 Online Processing & Configuration
    • BSCS8 , SDPX Customized Workshop
    • EMA 6.0 Overview
    • EMA 6.0 Interfaces
    • EMA 6.0 Configuration & Operation
    • EMA 15 Gateway Classic Basic Configuration , Operation & Tools
    • EMA 15 Gateway Next Generation Configuration , Operation & Tools
    • Oracle (SQL , PL/SQL, administration level I)
    • Oracle Database 10g , SQL Tuning
    • Oracle Database 10g PL/SQL Fondamental
    • ORACLE Forms Developer, Reports Developer.
    • Mediation Zone 4.1 for Digital Route
    • Mediation Zone 7 for Digital Route
    • Interconnect V7.1 End User Training
    • Interconnect V7.1 System Administration
    • IME V6 User & Support
    • SPOE for INTEC
    • Optimised Routing End User
    • Project Management

    IT Certifications
    • Foundation certificate in IT service management (ITIL) .
    • MediationZone 7 Certification [Digital Route].

    Languages
    • Arabic - Native speaker
    • English – Professional
    • French - Native speaker

Autres compétences
Education
September 2005 Computer Engineer University of ES-SENIA, Oran(Algeria)

June 1998 Bachelor Degree Sidi Bel Abbes

IT Skills
• CBiO (Charging And Billing in One) .
• BSCS 8 (Online Modules “KV,MP,EC,ES,IR”) & ,
• Mediation Device (Mediation Zone)
• INTEC platform (PREP , ICT , OR and SPOE)
• Oracle SQL ,PL/SQL
• UNIX Scripting, Perl scripting
• Design and Architecture
• Leadership

IT Courses
• Charging & Billing in One Overview (CBIO)
• BSCS Experience
• BSCS Customer & Contract Maintenance
• BSCS Rating & Billing ADD-ONS (Module 1–3)
• BSCS Rating & Billing ADD-ONS (Module 4)
• Database Focus on Daily BSCS Operations
• MM File and Event Surveillance
• Multi Mediation 7 File and Event Processing and Configuration
• Multi Mediation 7 File and Event Advanced Configuration
• Multi Mediation 7 File and Event Surveillance
• Multi Mediation 15 Processing and Configuration
• Multi Mediation 15 Advanced Configuration
• Multi Mediation 15 Delta
• Multi Mediation 15 Surveillance
• Multi Mediation 15 Online Processing & Configuration
• BSCS8 , SDPX Customized Workshop
• EMA 6.0 Overview
• EMA 6.0 Interfaces
• EMA 6.0 Configuration & Operation
• EMA 15 Gateway Classic Basic Configuration , Operation & Tools
• EMA 15 Gateway Next Generation Configuration , Operation & Tools
• Oracle (SQL , PL/SQL, administration level I)
• Oracle Database 10g , SQL Tuning
• Oracle Database 10g PL/SQL Fondamental
• ORACLE Forms Developer, Reports Developer.
• Mediation Zone 4.1 for Digital Route
• Mediation Zone 7 for Digital Route
• Interconnect V7.1 End User Training
• Interconnect V7.1 System Administration
• IME V6 User & Support
• SPOE for INTEC
• Optimised Routing End User
• Project Management

IT Certifications
• Foundation certificate in IT service management (ITIL) .
• MediationZone 7 Certification [Digital Route].

Languages
• Arabic - Native speaker
• English – Professional
• French - Native speaker

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